Specialist ERP (Finance) at South32

POSITION SYNOPSIS:

The role of Specialist ERP (Finance) is one of several that act as the end-to-end Functional and Technical custodian of the applicable ERP product suite.  With a customer success centric mindset, the Specialist ERP (Finance) will oversee and manage all execution within the platform for their domain of accountability.

REQUIREMENTS:

• Serious contenders will have a degree or equal relevant qualification (BTech, Degree etc) and Relevant certification (SAP FI Certification);
• Demonstrated experience in forming and maintaining FI/CO ERP practices, framework and processes;
• Knowledgeable around ERP FI/CO with proven experience (more than 5 years);
• Deep technical skills and knowledge of FI/CO ERP practices and lifecycle (more than  5 years  of  experience);
• Ability to strike a balance between customer needs and technical capability;
• A curious problem solver with the ability to identify signals and patterns, bringing in third party problem solving capabilities when needed;
• Strong experience of working alongside vendors.

CORE ACCOUNTABILITIES:

Strategy and Planning:

• Contribute to the development of the ERP Platform FI/CO Roadmap and Technology Plans;
• Assist and contribute to the ERP Platform plans including maintenance and improvement;
• Assist with identifying areas of cost and productivity improvement and contribute ideas to the planning process;

Platform Management:

• Assist with the establishment and governance of the ERP Platform practices and processes in collaboration with suppliers and the broader Platform Teams;
• Ensure effective and efficient delivery of ERP FI services and solutions to the Functions and Operations and take responsibility for the support of all applicable ERP activities;
• Ensure interactions for both producers and consumers of ERP FI/CO services are clearly articulated and adhered to;
• Ensure service level requirements of the ERP Platform are clearly articulated and managed;
• Manage and monitor ERP FI/CO activities including incidents, change requests and escalations;
• Ensure ongoing feedback loops with the customers based in the Functions and at site in the Operations in relation to stakeholder requirements, expectations and satisfaction;
• Monitor the performance of the Service Management Platform and work with the suppliers to identify and close gaps / issues;
• Maintain a strong awareness of business processes that the ERP FI Platform supports and seek to continuously collaborate with Business representatives improve the processes while minimising disruption;
• Be a key contact for Finance and Treasury ERP activities and effectively manage relationships with the Function and Operation teams;
• Contribute to the development and improvement of the FI/CO ERP capabilities.