Specialist: Forensic Investigation at Liberty Group South Africa

Purpose

• To provide specialist advice and conduct forensic investigations to enhance stakeholder confidence, through the execution of predefined objectives as per agreed SOPs..

Key Responsibilities

Forensic Investigations

• Conduct detailed forensic investigations into suspicious claims, financial discrepancies, and potentially fraudulent activities.
• Utilize advanced investigative techniques and tools to gather and analyze evidence, identify irregularities, and determine the validity of claims.

Interviewing

• Plan and conduct interviews with relevant parties.
• Utilize advanced interviewing techniques to gather accurate and comprehensive information.Assess the credibility of interviewees and analyze their responses to uncover inconsistencies or potential leads.
• Document interview findings clearly and accurately, ensuring all relevant information is captured.

Specialist Advice

• Provide expert advice and recommendations to internal stakeholders on forensic matters and investigative findings.
• Prepare and present clear, comprehensive reports and presentations based on investigative results.

Compliance and Standards

• Ensure investigations are conducted in strict compliance with regulatory requirements, legal standards, and company policies.
• Adhere to established SOPs and industry best practices to maintain the integrity and accuracy of investigations.

Stakeholder Engagement

• Collaborate with legal, compliance, and claims teams to address and resolve complex cases effectively.
• Engage with external agencies, law enforcement, and other relevant parties as necessary.

Data Analysis and Reporting

• Analyze financial records, transaction data, and other relevant documents to identify patterns and anomalies.
• Prepare detailed and actionable reports summarizing investigative findings, recommendations, and risk assessments.

Process Improvement

• Identify opportunities for enhancing investigative processes and methodologies.
• Contribute to the development and refinement of SOPs and investigative protocols to improve efficiency and effectiveness.

Training and Awareness

• Provide training and guidance to team members and other staff on forensic investigation techniques and fraud prevention.
• Raise awareness of emerging fraud trends and best practices within the organization.

Minimum Experience

• 2 - 3 years experience in a similar environment

Minimum Qualifications

• Bachelor’s Degrees and Advanced Diplomas [NQF Level 07] in Forensic Accounting, Criminal Justice, Finance, Business Administration, or a related field.

Process

• Collate information to serve as input to managerial reporting or decision making related to an area of specialisation.
• Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information.
• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
• Assist in the implementation and execution of fraud prevention, consisting of prevention, detection and investigation of related forensic activities.
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Conduct investigations in order to establish and verify facts to that leads to the identification and reduction of business risks.
• Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
• Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
• Plan for own task execution and advises on improvements related to area of specialisation.

Customer

• Ensure own understanding and adherence to customer service delivery and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance.

Finance

• Adhere to specified standards, policies and procedures to prevent potential losses/wastage related to the area of specialisation.

Learning and Growth

• Keep up to date with own area of expertise to develop and maintain own professional knowledge base in order to provide effective support and advice.
• Interact proactively with others for the purpose of continuous knowledge sharing; and integration of own new knowledge.
• Contribute positively to own area-specific knowledge improvement associated with area of specialisation.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.