Specialist Fraud Preventions at Absa Group Limited (Absa)

Job Summary

• Are you a Graduate in the fields of Risk, Audit, Compliance or Fraud?? Look no further, I have the perfect opportunity for you. Join the Fraud CIB team as a Specialist in Fraud Prevention. In this role you will be responsible for resolving fraud queries at first point of contact and ensuring that customers receive prompt and courteous service in an effort to minimise fraud losses.

Job Description

• Screening incoming fraud alerts against known fraud indicators and other risk factors.
• Using telephonic interviewing techniques, in order to determine risk.
• Where fraud is confirmed, block the channel to prevent further transactions and losses.
• Record actions taken on fraud systems and relevant banking systems.
• For customers not contactable, analyse/evaluate the information at hand, make a decision to block the account as per policy and procedure.
• Assist in enhancing operating systems for optimal results.
• Deliver professional communication and foster awareness regarding financial crime and fraud trends
• Act as the Subject Matter Expert on the content of the procedures, processes and investigation methodologies in the business.
• Take accountability for all risk events and the delivery of specified and agreed upon controls.
• Reporting of a risk and controls that ensures compliance.
• Keep abreast with compliance and regulatory requirements and liaise with all relevant stakeholders internally and externally in the organization and Industry to accurately execute and adhere to the rules and regulations.
• Work closely and collaboratively with the members of the Investigations Units within the bank and other financial institution.

Education and Experience Required

• NQF level 4 (Matric or Equivalent) Required
• Certificate in Banking or Administration or a relevant National Diploma would be advantageous
• 2 years’ banking experience.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)