Specialist: IT Infrastructure Support at Broadband Infraco

Key Responsibilities: 

Reporting to the Senior Manager: IT the incumbent will: 

• Assess and plan for the organisation’s future IT infrastructure needs. 
• Perform IT infrastructure capacity planning and establish infrastructure security requirements to ensure systems environments are adequately scalable for anticipated growth and availability. 
• Architect, design and coordinate the implementation of virtualization solutions in the IT infrastructure environment. 
• Install, configure and maintain windows servers, cisco routers and firewall. 
• Monitor and optimise servers and network performance. 
• Manage active directory, MS exchange server environment and IT infrastructure network topology 
• Define, implement and manage IT infrastructure security policies and controls. Coordinate and implement security measures to safeguard the IT infrastructure environment. 
• Plan, design and implement IT infrastructure solutions including virtualisation and cloud solutions. 
• Project Manage the roll out of IT technical projects to completion. 
• Create, test, and maintain a Disaster Recovery DR plans. 
• Support Disaster Recovery requirements for enterprise server virtualization and cloud environments. 
• Ensure that IT infrastructure related issues are logged according to the incident management process. 
• Develop management reports for the IT infrastructure related service requests follow the request for service process. 

Qualification and Experience: 

• Minimum: Bachelor’s degree in information technology / computer science or relevant equivalent. 
• Microsoft Certified Systems Engineer (MCSE)is essential. Cisco Certified Network Professional (CCNP) is essential. 
• ITIL is an added advantage. 
• Minimum 5 years' experience in administering, supporting and managing LAN/WAN and virtualised environments. 
• Experience in managing Windows 2008/2010 Active Directory and Exchange 2010/2012 (Setup, configuration and support). 
• Experience in managing Microsoft SQL server 2008 or higher. 
• Microsoft system centre products (SCCM, SCOM, SCVMM). 
• Experience in managing and administering virtual environment using VMware or Hyper-V. Extensive experience in LAN / WAN technologies and routing protocols such as TCP/IP. 
• Experience in administering cisco routers, switches and firewalls. 
• Experience of backup systems and disaster recovery procedures. 
• Systems Architecture Experience. Experience and understanding of VOIP solutions.