Specialist: Operations Analyst at Liberty Group South Africa

Purpose

• To provide specialist advice & support in order to elicit, analyse, communicate & validate less complex req for changes to operational processes, policies & information systems, through the execution of predefined objectives as per agreed (SOPs).

Minimum Experience

• 2 - 3 years experience in a similar environment

Minimum Qualifications

• Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Mathematical Sciences

Additional Minimum Qualifications

Key Responsibilites

• Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information.
• Adhere to identified best practices in providing advice and support from a specialist perspective.
• Translate and communicate complex specialist area information to users in a practical and usable format to enhance business utility.
• Identify opportunities to improve on current products, processes and procedures and provide recommendations for implementation purposes.
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Monitor operations for accuracy and efficiency, provide feedback to management and serve as a point of escalation for difficult operational issues.
• Collate and gather information to identify business issues and opportunities to improve current operations.
• Analyse data to identify possible areas for improved operations and optimised work schedules and make practically implementable recommendations.
• Specifies and reviews business specifications to eliminate systematic complexity of products and platforms.
• Analyses and translates issues into practical initiatives to resolve the issue and provides reasoned and comprehensive motivations for proposed initiatives.
• Expert knowledge of the various administration / operations systems used within the Liberty environment for that specific product line.
• manage the 'datasheet' and assist the performance reporting team (fund fact sheets).
• Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
• Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
• Plan for own task execution and advises on improvements related to area of specialisation.

Finance

• Adhere to specified standards, policies and procedures to prevent potential losses/wastage related to the area of specialisation.

Technical Competencies

• Data Analysis (Intermediate)
• Business IT Systems (Intermediate)
• Research and Information Gathering (Basic)
• Reporting and Interpretation (Basic)
• Operations Management (Intermediate)
• Customer Advice (Technical) (Basic)