Specialist: Quality Control and Billing at Vodafone Global Enterprise

Role Purpose/Business Unit:

• The primary purpose of the role is the technical lead of the billing enablement of Wholesale Services Signature Programmes, Strategic Plans and Tactical Initiatives.
• This is a highly specialised field and role is required to operate across multiple technical disciplines and architectures.This role works closely with Finance, IT, Commercial, Engineering and DevOps teams, to deliver on complex cross-functional architectures and systems, to execute on its mandate to deliver assured billing solutions.
• Provide accurate, complete and timely delivery of month-end reporting for billing and ownership of  the billing reporting and operational assurance activities to ensure a strong control environment and positive internal customer experience.  
• The automation of a large number of the outputs created the need of this function to become inherently more digital, while retaining the commercial appreciation of the business products and also the financial implications of the outputs delivered. 

Your responsibilities will include:

OPERATIONAL

• Delivery of complete and accurate month-end revenue reporting to Finance in accordance with the SLA
• Own Billing Reporting risks and implement internal controls as required on an on-going basis.
• Automation of solutions and the underlying assurance controls
• Delivery of solution to internal stakeholders
• Inter-Operator Dispute management
• To provide support to various stakeholders as it relates to the billed solutions

TECHNICAL

• Defining requirements for assured billing solutions
• Own Billing solution initiatives as relates to new and existing products, transformational changes and other system changes
• To facilitate and take ownership of re-engineering of billing solutions to cater for a changing landscape 
• Reference data model design and configuration
• To drive technical investigations through to resolution
• To manage and conduct UAT (user acceptance testing), including creating of test plans, and sign-off of billing reporting solutions

The ideal candidate for this role will have:

• A 3-year degree in Commerce or Information Technology or equivalent qualification

A minimum of 6 years working experience is essential comprising the following:

• At least 5 years information analysis & management reporting experience is essential
• At least 5 years experience in controls development and management in a financial or operational reporting environment is essential
• At least 5 years experience in month-end delivery is essential

Core competencies, knowledge and experience: 

• Strong experience with complex architectures
• Reference data Model design
• Advanced data analysis 
• SQL experience
• Project experience 
• Agile way of working
• Knowledge of the telecommunications industry 
• Control assurance and risk assessment experience
• Business process analysis and process re-engineering
• Self-starter for whom meeting deadlines are critical (essential)
• Problem solving
• Flexible: able to adjust easily to rapid change, a strong sense of urgency and able to work well under pressure (essential)
• Knowledge of the telecommunications industry 

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 24 March 2026.