Specialist: RPO at Vodafone Global Enterprise

Role purpose

Manage network performance, site planning and optimisation, and resolve customer queries.

Your responsibilities will include

• Responsible for Radio Network Planning, Motivations and RF design solutions, integration and post implementation verification of 2G/3G/4G/5G sites, (Greenfield, Rooftops, IBS, Small Cell, CEs, and Special Events).
• Manage all customer related queries until resolved. Supporting Customer Care, VIP Escalations, PM, Property and EBU/CBU departments.
• Conduct drive/walk tests, provide analysis and implement solutions on major routes, centres as well as customer queries.
• Provide ad-hoc network planning reports to requesting internal parties. Ensure planning tool and databases are accurate at all times.
• Investigate and rectify all network quality faults received from network quality, network performance, CIC, management and the NMC
• Conduct cluster optimisation.

The ideal candidate for this role willl have

Technical / Professional Qualifications:

• 3 year degree or National Diploma in Electrical or Electronics in Engineering or equivalent
• 3 – 5 years relevant experience
• Telecommunications (GSM & UTRAN) courses essential
• Minimum of 3 years relevant GSM experience (inclusive of 2 years LTE experience) is essential

Core competencies, knowledge, and experience:

• Computer applications (e.g. MS Office & MAPINFO,IBWAVE)
• Analysis & Probing tools (e.g., Actix, Sonar, Atoll, Netscout)
• GSM Knowledge GSM, UMTS & LTE knowledge
• U2020
• Network components
• Statistical tools
• Current Vendor UTRAN equipment