Transnet is the largest and most crucial part of the freight logistics chain that delivers goods to each and every South African. Transnet freight rail has approximately 38 000 employees, who are spread throughout the country. Transnet Limited, operating and controlling South Africa’s major transport infrastructure, is also responsible for ensuring that the country’s transport industries operate according to world-class standards. Transnet forms an integral part of the Southern African economy.
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Provide technical SAP basis system support and/or advise as well as effecting the continuous improvement development and upgrading of SAP systems and delivery channels, including SAP FI/ CO, SAP Logistic, Sap Portal, SRM, BW, SOLMAN, MIL, CRM, PI, PPM and PI.
Provide technical leadership, support and guidance to junior personnel by ensuring skills and knowledge.
Position Outputs
To provide technical leadership, support and guidance to junior personnel
To ensure skills growth and knowledge sharing, to meet the organizational objectives.
To provide expert troubleshooting and fault finding as part of escalation process on problems that cannot be resolved by the junior teams
Assist and support the team in identifying and implementing methods which increase efficiency and effectiveness.
Provides support to the team in areas such as project execution, design and job estimation.
Promotes effective communications and working relations within the team, with our customers and with other support services.
Ensures the development of the team members to improve customer service and reduce the risk exposure of the organization to unforeseen departures.
To perform system performance monitoring and tuning, capacity management, upgrades, patching, and technology level updates
To maintain system availability, compliance and security according to the relevant best practices and SLAs
Ensures effective security, operation and peak performance of SAP environments
Maintaining the SAP infrastructure, including installations of SAP and database upgrades
Administering the SAP landscape, maintaining an error free operating environment
Assisting SAP developers with development activities, problems and questions
Design and Modify the SAP architecture to accommodate changing hardware, software and workload
Manage the Basis team in areas such as, development of customer support processes, technical planning and work coordination
Manage Basis support projects including scheduling the work, ensuring availability of resources and ensures the quality of the deliverables.
Provides input and assistance to other IT projects.
To provide technical leadership, planning, design, 2nd, and 3rd line support in the applicable technology
Qualifications and Experience
Minimum of 3 Years National Diploma in ICT related qualification.
Minimum of 5 years’ experience in ICT environment in SAP BASIS of which at least 1 year in a Supervisory or Specialist role.
OR Minimum of 6 years’ experience in ICT environment in SAP BASIS of which at least 2 years in a Supervisory or Specialist role
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