Specialist: Systems Engineer-Backup at BCX

Key Deliverables / Primary Functions:

• Install, maintain, update and administer Backup software.
• Performs backup changes using Change management process and ensures all backups are properly run and completed within agreed backup windows
• Diagnose Backup platform issues and troubleshoot Backup environment for optimal performance. 
• System Administration of Backup Systems.
• Perform analysis of backup infrastructure and makes recommendations on improvements to meet business need and future capacity.
• Manage the resolution of complex problems and interfaces with support resources within the organization and the supplier community,  providing root cause and remediation to mitigate risk.
• Evaluates and applies software upgrades and support packs as required to solve production problems and/or ensure compliance and system integrity.
• Reviews/audit the existing backup schedules, policies, and operational considerations and recommends and establishes best practices. Ensure Regulatory Compliance.
• Create and update documentation including backup & restore reports (SLA, Job status, Capacity, etc.).
• Documents operational best practices processes and procedures related to the backup environment and recommends changes to procedures, resulting in operations optimization and improved service level agreements.
• Participates in technical exercises for disaster recovery to ensure high reliability and efficiency.

Core Functional Skills & Knowledge:

• Troubleshooting
• ICT Knowledge
• Attention to detail
• Infrastructure Technology
• Problem solving

Core Behavioural Competencies:

• Job Match
• Applying expertise & Technology
• Deciding & Initiating Action
• Delivering Results & Meeting customer expectations
• Following instructions & procedures
• Working with people

Minimum Qualifications:

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology or Computer Science
• NQF 4: Grade 12 National Diploma
• Additional Education -Preferred /Advantage
• NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering

Experience:

• 5 years’ system engineering experience.
• Alternatively, 7 years’ system engineering experience. if Grade 12

Certifications:

• Netbackup 8.2 certification.
• Veeam with replication certification.
• Veritas appliance certification (Flex and Access).
• Certification in VMWare and VSphere.
• Certification in Microsoft Windows and Linux.
• ITIL Foundation