Specialist: Treasury Service at Capitec Bank

Purpose Statement
To contribute to the effective functioning of the Capitec Business Banking Treasury Department through:

Applying subject matter knowledge of Forex Payments and the Swift System to provide payment related support to internal and external clients and stakeholders. 
Investigating and resolving payment queries and complaints, thereby creating a highly efficient, effective and unique customer experience within the banking industry.
Experience
MINIMUM:

• 3 - 4 years Foreign Exchange experience with exposure to Exchange Control Rulings (in a Banking environment)
• Customer service experience

IDEAL:

• 4+ years Foreign Exchange experience with exposure to Exchange Control Rulings (in a Banking environment)
• Previous experience in taking the lead with certain projects, tasks and objectives

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Banking or Finance

Knowledge
MINIMUM:

• Knowledge and compliance with Company and Treasury Policies and Procedures
• Knowledge of Operational Risk
• Knowledge and understanding of basic pricing concepts and application to client transactions / accounts
• Knowledge and understanding SA Reserve Exchange Control regulations,  SWIFT standards, cut-off times, etc
• Relevant knowledge of payment documentation such as, Invoices, transport documentation and customs documentation
• Relevant knowledge of International Foreign Exchange, payment and clearing systems,
• Understand Accounting and Reconciliation concepts (understand entries and are able to do account reconciliations
• Good knowledge of the SARB Import Verification System and understand the requirements in respect of Unique Consignment Reference and Movement Reference Number references

IDEAL:

• Knowledge of internal systems
• Forex inward and outward payment knowledge
• Customer service principles

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Problem solving skills
• Attention to Detail
• Analytical Skills

Competencies

• Deciding and Initiating Action
• Applying Expertise and Technology
• Analysing
• Presenting and Communicating Information
• Planning and Organising
• Following Instructions and Procedures
• Working with People
• Delivering Results and Meeting Customer Expectations

Conditions of Employment

• Clear criminal and credit record