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Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month.
To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
Read more about this company
Purpose Statement
- To provide support to the relevant value stream/s through component or analytics teams; business level interaction with clients to ensure clear understanding of the core business requirements for efficient support and development of appropriate analyses and reports for the business.
- To co-ordinate the daily allocation to and progress on specific tasks of a dedicated analytics or delivery team to ensure delivery according to the Capitec recipe and agile way of work, within agreed timeframes.
- To manage and support a team through providing clear direction in terms of delivery, providing technical support, aiding in the development of goal plans, and assisting in the setting and achieving of career development goals.
Experience
Minimum:
- Over 2 years’ experience in leadership or management role in the technology and/or data environment.
- Experience in an analytics role, (Data Engineer, BIBA, BI Analyst) including experience in and understanding of database structure design and data extraction principles
- In an environment which required validating work
- Stakeholder relationship engagement and management
- Responsibility for delivery in a fast moving environment
- Functional experience relevant to the value stream or component team area.
Ideal:
- Experience gained in a banking/retail/financial services environment.
- Agile methodology experience
- Experience in a technical; support function
Qualifications (Minimum)
- Bachelor's Degree in Data Analysis or Information Technology - Systems Engineering
Qualifications (Ideal or Preferred)
- Honours Degree in Data Analysis or Information Technology - Systems Engineering
Knowledge
Minimum:
- Systems Development Life Cycle
- Analytics problem methodologies
- General business/financial systems & procedures
- Database design principles
- People management practices
- Business acumen
- SQL
- Data modelling
- Stakeholder relationship management principles
Ideal:
- Understanding of, and exposure to, DevOps and DataOps principles
- Capitec Bank environment and products
- The particular operational area (value stream / component team) in which the role will operate.
Skills
- SQL Skills
- Leadership Skills
- Decision making skills
- Interpersonal & Relationship management Skills
- Analytical Skills
- Communications Skills
- Attention to Detail
- Management skills
- Planning, organising and coordination skills
- Competencies
- Deciding and Initiating Action
- Leading and Supervising
- Working with People
- Persuading and Influencing
- Presenting and Communicating Information
- Analysing
- Creating and Innovating
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Adapting and Responding to Change
- Coping with Pressures and Setbacks
- Achieving Personal Work Goals and Objectives
Conditions of Employment
- Clear criminal and credit record
- A valid driver's license and own vehicle is required
go to method of application »
Purpose Statement
To provide a proactive business banking sales and service management function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.
Experience
Minimum:
- Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
- Experience of managing a complex portfolio of business customers with a service and financial analysis focus.
- Significant experience in preparing and motivating Credit applications
- Cost control and sales management
Ideal:
- 1-2 years managerial /leadership experience
- 1-2 years managing a small business centre
Qualifications (Minimum)
- A relevant tertiary qualification in Business Management or Finance
Qualifications (Ideal or Preferred)
- Bachelor's Degree in Business Management or Finance
Knowledge
Minimum:
- Principles and practices of business economics and the current business economic environment.
- Customer relationship management (CRM) principles and techniques
- Different industry sectors and sector risk profiles/ trends; this includes an understanding of the impact of climatic conditions on the agricultural market (if there are agric clients in the portfolio).
- Local market (LM) sales principles and practices to manage and optimise retention and growth within the portfolio.
- General banking practices and procedures.
- Knowledge of competitor product offerings/ channels/ operational and marketing tactics.
- Credit principles and practices, including an understanding of credit application, securities
- Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective.
- Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA).
- Able to extract, analyse and apply CRM insights to influence the client management approach and strategy
- General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market
Ideal:
- Features, benefits and value propositions of the respective company product/service offerings.
- Multi-level products available and pricing structures
- Current taxation laws as they apply to customers.
- A good knowledge of administration processes and procedures pertaining to Business Banking transactions
- Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific)
Skills
- Interpersonal & Relationship management Skills
- Analytical Skills
- Negotiation skills
- Problem solving skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Commercial Thinking Skills
- Strategic Thinking Skills
- Communications Skills
- Influencing Skills
- Attention to Detail
- Decision making skills
Competencies
- Deciding and Initiating Action
- Working with People
- Relating and Networking
- Persuading and Influencing
- Analysing
- Coping with Pressures and Setbacks
- Delivering Results and Meeting Customer Expectations
Conditions of Employment
- Clear criminal and credit record
- Willingness to work flexible hours (including Saturdays and Public Holidays)
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Purpose Statement
- To build, implement and manage best in class’ methods / processes / models to calculate, quantify and improve value for all Client Engagement initiatives.
Experience
Minimum:
- 3 years quantitative / predictive analytics experience
Ideal:
- 3 years relevant experience in marketing profitability management (conversion metrics)
- Experience influencing client engagement / marketing design
- Experience influencing IT systems architecture
Qualifications (Minimum)
- Honours Degree in Data Science or Mathematics
Qualifications (Ideal or Preferred)
- Masters Degree in Data Science or Behavioural Economics
Knowledge
Minimum:
- Predictive analytics and machine learning in the context of articulating business requirements
- Statistical software (ex. SAS, R, Python)
- Database querying software (ex. SQL)
- Cloud computing (e.g. AWS, Azure, Hadoop, Spark)
- Understanding of corporate finance
- Project management principles.
Ideal:
- Capitec Bank’s credit policy and systems
- Retail credit market
- Retail profit models including pricing and provisioning
- Client engagement solutions
- Credit affordability assessment regulations
- Understanding technical issues and the impact these may have on the design and delivery of business solutions.
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Analytical Skills
- Numerical Reasoning skills
- Facilitation Skills
- Presentation Skills
- Reporting Skills
- Programming skill (SAS, SQL, R, Python)
Competencies
- Deciding and Initiating Action
- Adhering to Principles and Values
- Relating and Networking
- Presenting and Communicating Information
- Writing and Reporting
- Analysing
- Creating and Innovating
- Formulating Strategies and Concepts
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Achieving Personal Work Goals and Objectives
- Entrepreneurial and Commercial Thinking
Conditions of Employment
- Clear criminal and credit record
- A valid driver's license and own vehicle is required
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Purpose Statement
- Responsible for building and adding additional products and features in the Capitec Application to enhance user experience.
Experience
- 3 years (with Qualification) otherwise 5 years’ proven experience in software development
- Experience in the following development languages:
- SQL 2005 and higher
- JavaScript
- Spring Framework
- HTML
- UX/CX experience
- CSS
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
- A relevant tertiary qualification in Information Technology
Qualifications (Ideal or Preferred)
Knowledge
Min:
- Must have detailed knowledge of:
- IT systems development processes (SDLC)
- Application development
- Testing practices
Ideal:
Knowledge of:
- UML
- Systems analysis and design
- Banking systems environment
Skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Analytical Skills
Competencies
- Adhering to Principles and Values
- Analysing
- Applying Expertise and Technology
- Coping with Pressures and Setbacks
- Delivering Results and Meeting Customer Expectations
Conditions of Employment
- Clear criminal and credit record
- Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
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Purpose Statement
To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.
Experience
Minimum:
- No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
- At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
- Basic calculations
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Problem solving skills
- Attention to Detail
Competencies
- Adhering to Principles and Values
- Relating and Networking
- Persuading and Influencing
- Presenting and Communicating Information
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
go to method of application »
Purpose Statement
To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.
Experience
Minimum:
- No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
- At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
- Basic calculations
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Problem solving skills
- Attention to Detail
Competencies
- Adhering to Principles and Values
- Relating and Networking
- Persuading and Influencing
- Presenting and Communicating Information
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
go to method of application »
Purpose Statement
To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.
Experience
Minimum:
- No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
- At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
- Basic calculations
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Problem solving skills
- Attention to Detail
Competencies
- Adhering to Principles and Values
- Relating and Networking
- Persuading and Influencing
- Presenting and Communicating Information
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
go to method of application »
Purpose Statement
To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.
Experience
Minimum:
- No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
- At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
- Basic calculations
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Problem solving skills
- Attention to Detail
Competencies
- Adhering to Principles and Values
- Relating and Networking
- Persuading and Influencing
- Presenting and Communicating Information
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
go to method of application »
Purpose Statement
To provide support for day to day operations and maintenance of the staff banking portfolio by being a central office-bound contact point for staff service queries/ requests and assisting in the preparation of credit applications and loan documentation, including opening of accounts.
Experience
Minimum:
- Previous general banking experience of at least 1-3 years
- Experience in a role involving collation and verification of information
- Experience of working on a management system
- Experience in frontline customer consulting (in the personal market) and back office account support roles, to understand how to deal with the client as well as to understand how to process credit applications and customer queries.
- Knowledge and understanding of credit principles and assessments
- Understanding of different types of income and expenditure
- General administration/office practices processing credit applications
- Good knowledge of general banking practices and procedures.
- Knowledge of Credit principles and practices, including an understanding of credit application, securities and lending criteria.
- A good working knowledge of the Financial Intelligence Centre Act (FICA).
Ideal:
- Experience preferably gained in a business banking environment
- Experience in a role processing credit applications
- Understanding of legal entities governing the business environment
- Knowledge of interpreting and analysing financial balance sheets and ratios pertaining to clients Knowledge and understanding of the features, benefits and value propositions of the respective Capitec product/service offerings.
- Knowledge of administration processes and procedures pertaining to staff banking transactions.
- Working knowledge of multi-level products available and pricing structures
Qualifications (Minimum)
- National Certificate in Accounting - Financial Accounting or Credit Management
Qualifications (Ideal or Preferred)
- Bachelor's Degree in Accounting - Financial Accounting or Credit Management
Knowledge
Minimum:
- Knowledge and understanding of credit principles and assessments
- Understanding of different types of income and expenditure
- General administration/office practices processing credit applications
- Good knowledge of general banking practices and procedures.
- Knowledge of Credit principles and practices, including an understanding of credit application, securities and lending criteria.
- A good working knowledge of the Financial Intelligence Centre Act (FICA).
- Ideal:
- Knowledge of interpreting and analysing financial balance sheets and ratios pertaining to clients Knowledge and understanding of the features, benefits and value propositions of the respective Capitec product/service offerings.
- Knowledge of administration processes and procedures pertaining to staff banking transactions.
- Working knowledge of multi-level products available and pricing structures
Skills
- Administration Skills
- Attention to Detail
- Analytical Skills
- Communications Skills
- Problem solving skills
- Decision making skills
Competencies
- Deciding and Initiating Action
- Deciding and Initiating Action_Acting Decisively
- Deciding and Initiating Action_Demonstrating Initiative
- Deciding and Initiating Action_Making Accurate Judgments and Decisions
- Working with People
- Working with People_Adapting to Others
- Working with People_Assessing and Understanding People
- Working with People_Attentive Listening
- Working with People_Building and Supporting Teams
- Working with People_Demonstrating Appreciation
- Working with People_Demonstrating Self-Insight and Awareness
- Working with People_Managing from a Distance
- Working with People_Resolving Conflict
- Working with People_Sharing Information
- Working with People_Showing Caring and Understanding
- Working with People_Supporting Coworkers
- Working with People_Teaching
- Writing and Reporting
- Writing and Reporting_Composing and Writing Text
- Analysing
- Analysing_Critical Thinking
- Analysing_Evaluating and Implementing Ideas
- Analysing_Reading Effectively
- Analysing_Solving Complex Problems
- Analysing_Testing and Troubleshooting
- Analysing_Thinking Broadly
- Analysing_Using Math
- Analysing_Working with Financial Information
- Delivering Results and Meeting Customer Expectations
- Delivering Results and Meeting Customer Expectations_Championing Customer Needs
- Delivering Results and Meeting Customer Expectations_Delivering High Quality Work
- Delivering Results and Meeting Customer Expectations_Meeting Basic Work Expectations
- Delivering Results and Meeting Customer Expectations_Serving Customers
Conditions of Employment
- Clear criminal and credit record
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What the opportunity is about:
We have an exciting opportunity for a People Analytics Analyst to join the newly established People Analytics team in Capitec HR. You will be an integral part of our journey to establish this new function with a clear mission: We want to provide world-class people insights to HR and the business leaders by leveraging technology, data and statistics to guide both business and people decisions.
You will partner with the best data and technology team members in the business and work closely with senior leaders alike to drive the development of measurement solutions that will create insights and visualise people insights.
Who we are looking for:
- You can confidently express your opinion, and enjoy networking with others to build partnerships with stakeholders from across the business
- You get a kick out of analysing data to solve real people and business challenges, leveraging your expertise and passion for data and technology
- You can tell a story with data that brings your stakeholders on the journey with you
- You take responsibility to manage your own delivery against deadlines and milestones
- You are comfortable with ambiguity and adapting to changing circumstances
Candidate Requirements
- A tertiary qualification in Industrial/Organisational Psychology, Statistics, Actuarial Science, Mathematics, Information Systems or similar disciplines
- At least 2 - 4 years in the design of behavioural measurement solutions (i.e. surveys, pulse checks, etc.)
- Proven experience in applying quantitative and qualitative research design, and the application of statistical analysis techniques (e.g. mean, median, descriptive statistics, distributions, confidence intervals, etc.)
- Knowledge of data analysis techniques (e.g. regression, structural equation modelling, etc.) and tools (e.g. R, SQL, Python)
- Experience in visual story telling using data visualisation tools (e.g. PowerBI) would be preferred.
Competencies
- Deciding and Initiating Action
- Relating and Networking
- Presenting and Communicating Information
- Writing and Reporting
- Applying Expertise and Technology
- Analysing
- Planning and Organising
- Coping with Pressures and Setbacks
Conditions of Employment
- Clear criminal and credit record
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Purpose Statement
- Continuous business and industry research to guide the critical evaluation of new and existing software / application solutions
- Undertake impact analysis specific to solution and the changes thereof, within the solution and effected peer systems
- Identification of Risks, Issues and Decisions needed in support of project deliverables and scope. This also includes understanding of Project Management principles (Prince2).
- Understanding and conceptualisation of the MIS/Reporting requirement and need from the solution
- Leadership skills including management of teams, expectations and process, solution and operational change
Experience
Min:
- Must have proven experience as Business Analyst (BA) within the environment
Business Analyst
- At least 3 - 7 years’ experience as Business Analyst
- Basic project management experience
Qualifications (Minimum)
- A relevant tertiary qualification in Information Technology
- Qualifications (Ideal or Preferred)
Knowledge
Min:
- Must have detailed knowledge of:
- Banking and IT Standards and governance
- Testing practices and methodology
Ideal:
Detailed knowledge of:
- Agile development life cycle
- Change Management
- Banking systems
- Credit Granting/Savings
- Collections Environment
- MIS/BI/Data Warehousing
- Knowledge of UML and business process modelling (BPM) – EA and Visio
- Solid understanding of:
- Project Management
- Communication Skills and Conflict Management
Skills
- Strategic Thinking Skills
- Planning, organising and coordination skills
- Project Management Skills (Methodolgy Specific)
Competencies
- Adapting and Responding to Change
- Analysing
- Delivering Results and Meeting Customer Expectations
- Learning and Researching
- Persuading and Influencing
- Presenting and Communicating Information
- Relating and Networking
- Working with People
Conditions of Employment
- A valid driver's license and own vehicle is required
- Contactable via own mobile phone
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Purpose Statement
To contribute to the effective functioning of the Capitec Business Banking Treasury Department through:
Applying subject matter knowledge of Forex Payments and the Swift System to provide payment related support to internal and external clients and stakeholders.
Investigating and resolving payment queries and complaints, thereby creating a highly efficient, effective and unique customer experience within the banking industry.
Experience
MINIMUM:
- 3 - 4 years Foreign Exchange experience with exposure to Exchange Control Rulings (in a Banking environment)
- Customer service experience
IDEAL:
- 4+ years Foreign Exchange experience with exposure to Exchange Control Rulings (in a Banking environment)
- Previous experience in taking the lead with certain projects, tasks and objectives
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Banking or Finance
Knowledge
MINIMUM:
- Knowledge and compliance with Company and Treasury Policies and Procedures
- Knowledge of Operational Risk
- Knowledge and understanding of basic pricing concepts and application to client transactions / accounts
- Knowledge and understanding SA Reserve Exchange Control regulations, SWIFT standards, cut-off times, etc
- Relevant knowledge of payment documentation such as, Invoices, transport documentation and customs documentation
- Relevant knowledge of International Foreign Exchange, payment and clearing systems,
- Understand Accounting and Reconciliation concepts (understand entries and are able to do account reconciliations
- Good knowledge of the SARB Import Verification System and understand the requirements in respect of Unique Consignment Reference and Movement Reference Number references
IDEAL:
- Knowledge of internal systems
- Forex inward and outward payment knowledge
- Customer service principles
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Problem solving skills
- Attention to Detail
- Analytical Skills
Competencies
- Deciding and Initiating Action
- Applying Expertise and Technology
- Analysing
- Presenting and Communicating Information
- Planning and Organising
- Following Instructions and Procedures
- Working with People
- Delivering Results and Meeting Customer Expectations
Conditions of Employment
- Clear criminal and credit record
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Purpose Statement
To support with the day to day running and maintenance of portfolios by providing a central office-bound contact point for client service queries/ requests, administration assistance and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/ conditions.
Experience
Minimum:
- At least 5 years, of which 1 year should have been spent in the Business Banking environment.
- Experience in preparing and motivating Credit applications is essential
Qualifications (Minimum)
- Diploma in Commerce or Banking
Qualifications (Ideal or Preferred)
- Bachelor's Degree in Banking or Commerce
Knowledge
Minimum:
- The features, benefits and value propositions of respective company product/service offerings.
- General banking practices and procedures.
- Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market
- Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. .
- The Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA).
- Administration processes and procedures pertaining to Business Banking transactions.
- Client relationship management and service principles.
Ideal:
- Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
- Capitec/Business Bank systems and processes
Skills
- Communications Skills
- Negotiation skills
- Problem solving skills
- Analytical Skills
- Planning, organising and coordination skills
Competencies
- Deciding and Initiating Action
- Relating and Networking
- Persuading and Influencing
- Analysing
- Planning and Organising
- Adapting and Responding to Change
- Coping with Pressures and Setbacks
- Delivering Results and Meeting Customer Expectations
Conditions of Employment
- Clear criminal and credit record
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Purpose Statement
- To commission and ensure the efficient running / operation of the data center infrastructure within Capitec Bank.
Experience
Minimum:
- 3+ years’ experience in System Administration
Ideal:
- 5+ years’ experience in System Administration
- 5+ years’ experience in Linux Server Operating Systems
- 1+ years’ experience in performance and capacity monitoring
- 1+ years’ experience in Microsoft SQL Server
Qualifications (Minimum)
- A relevant tertiary qualification in Information Technology or MCSA / MCSE / MCITP / MCP for current Microsoft supported versions
- Certification in Linux Systems Administration
- Qualifications (Ideal or Preferred)
- Certification in ITIL Foundation or Cloud Computing
Knowledge
Minimum:
Detailed knowledge of:
- Windows Server administration
- X86 Hardware architecture
- Virtualization administration
- A sound understanding of:
- IT systems development processes (SDLC lifecycle)
- Business continuity
- IT Operations
- Data Centre infrastructure performance and capacity analysis
- Automation and scripting
Ideal:
- A sound understanding of:
- Storage/SAN
- Advanced Networking
- Database management systems and software
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Planning, organising and coordination skills
- Analytical Skills
- Problem solving skills
- Attention to Detail
- Interpersonal & Relationship management Skills
- Competencies
- Achieving Personal Work Goals and Objectives
- Delivering Results and Meeting Customer Expectations
- Working with People
Conditions of Employment
- Clear criminal and credit record
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Purpose Statement
- To support the Product Head: Telephony in producing the best product; optimising the product through directing the building and development of the product throughout its life cycle, partnering and collaborating with the Software Development Manager and teams around the sequence/priority in which to build and develop the product.
Education (Minimum)
- Grade 12 National Certificate / Vocational
- Bachelor's Degree
Education (Ideal or Preferred)
Knowledge and Experience
Minimum:
Experience:
- At least 8 years’ management experience; senior level product development or product manager/owner
- 5+ years’ experience managing, developing and delivering a product previously.
- Working at tactical and operational levels and providing input into product strategy and business planning.
- Integrating business and technical product segments to achieve objectives, delivery and targets.
- Career experience to include some time in one or more technical roles.
- Communicating with technical and non-technical stakeholders across multiple business units.
- Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications.
- Scoping/running usability studies and/or customer research.
- Using data and metrics to test theories, confirm assumptions, and measure success
- Client development and validating products through customer feedback.
- Aligning operational initiatives and/or projects to corporate strategies and objectives
- Achieving goals and objectives through cross functional teams.
- Managing and working with remote / hybrid teams.
- Leading and managing multi-functional teams to deliver
- Business development in a banking/financial landscape
Knowledge:
- Financial acumen sufficient for budget management
- Translation of product strategies into tactical and operational planning
- Systems thinking; able to take a ‘big picture’ view, assess, recommend logical, sound decisions and influence others to achieve objectives.
- Relevant product expertise and process know-how
- Agile product ownership and methodology
- Domain specific knowledge, business insight, understanding of product technology, technical dependencies
- People management principles and techniques
- Stakeholder management principles and practices
- Data-driven approach; analytical and quantitative skills.
- Technologically literate and able to adapt to new technologies
Ideal:
Experience:
- Product development experience in the product domain at management level
- Working with Agile product ownership and methodology
- Of translating and enabling business strategies and objectives into business benefits
- Initiation and implementation of innovative concepts
Knowledge:
- In-depth knowledge and understanding of banking (i.e. productivity, profit, efficiency, processes and procedures and client service)
- Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints, PDCA, etc.)
- Process mapping and process improvements techniques
Skills
- Analytical Skills
- Attention to Detail
- Commercial Thinking Skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Problem solving skills
- Numerical Reasoning skills
- Verbal Reasoning skills
- Influencing Skills
- Presentation Skills
- Decision making skills
- Planning, organising and coordination skills
- Reporting Skills
Competencies
- Working with People
- Relating and Networking
- Writing and Reporting
- Analysing
- Learning and Researching
- Creating and Innovating
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
Additional Information
- Clear criminal and credit record
go to method of application »
Purpose Statement
- To support business decisions through compiling data into reports using client requirements as a filter for processing relevant data.
- To visualise data and share insights across the organisation allowing business to make timely and informed decisions.
- Design, development and deployment of reporting and analytical solutions
Experience
Minimum:
- 3 yrs + Implementing innovative BI solutions leading to clear business decisions and benefits.
- Applying BI best practice.
- SQL Query writing
- 3 yrs working with visualisation tools
- Product development life cycle
Ideal:
- Analysis/report development in a financial/banking environmen
Qualifications (Minimum)
- National Diploma in Data Analysis or Business Analysis
Qualifications (Ideal or Preferred)
- Bachelor's Degree in Data Analysis or Business Administration
Knowledge
Minimum:
- Extensive knowledge of BI/reporting and analytical tools
- In depth knowledge of Business Intelligence and Data Warehousing best practices
- In depth knowledge of BI environments, solutions and implementations (end-to-end BI architecture and technologies)
- Expert in the field of BI development (reports, dashboards, data visualisation, etc.)
- Knowledge of both waterfall and agile development approaches.
- A good understanding of design and user experience principles
- Language: SQL
- Agile principles
Ideal:
- Capitec Bank data and analytics landscape.
Skills
- Communications Skills
- Analytical Skills
- Problem solving skills
- SQL Skills
- Attention to Detail
Competencies
- Deciding and Initiating Action
- Working with People
- Writing and Reporting
- Applying Expertise and Technology
- Analysing
- Learning and Researching
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
Conditions of Employment
- Clear criminal and credit record
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Purpose Statement
Your main tasks will include performing detailed requirements analysis, documenting processes and performing some user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
Experience
Min:
- Must have proven experience as Business Analyst (BA) within the environment
- CRM exposure
- Pursuing ECBA – Level 1
Business Analyst
- At least 1-3 years’ experience as a Business Analyst
- Basic project management experience
Qualifications (Minimum)
- A relevant tertiary qualification in Information Technology
Qualifications (Ideal or Preferred)
Knowledge
Min:
- Must have detailed knowledge of:
- Banking and IT Standards and governance
- Testing practices and methodology
Ideal:
Detailed knowledge of:
- Agile development life cycle
- Change Management
- Banking systems
- Credit Granting/Savings
- Collections Environment
- MIS/BI/Data Warehousing
- Knowledge of UML and business process modelling (BPM) – EA and Visio
Solid understanding of:
- Project Management
- Communication Skills and Conflict Management
Skills
- Strategic Thinking Skills
- Planning, organising and coordination skills
- Project Management Skills (Methodolgy Specific)
Competencies
- Adapting and Responding to Change
- Analysing
- Delivering Results and Meeting Customer Expectations
- Learning and Researching
- Persuading and Influencing
- Presenting and Communicating Information
- Relating and Networking
- Working with People
Conditions of Employment
- A valid driver's license and own vehicle is required
- Contactable via own mobile phone
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Purpose Statement
- Responsible for the writing and coding of individual programs for Capitec Bank Front-End applications according to specifications.
Experience
- 5 years’ proven experience in software development
- Experience in the following development languages:
Minimum
- SQL 2005 and higher
- .Net (C#)
- Implementation of MVVM or MVC design patterns
- WPF (Windows Presentation Foundation)
- WCF (Windows Communication Foundation)
- XAML
- OO Development Methodologies
- An understanding of SOA.
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Information Technology
Knowledge
Min:
Must have detailed knowledge of:
- IT systems development processes (SDLC)
- Application development
- Testing practices
Ideal:
Knowledge of:
- UML
- Systems analysis and design
- Banking systems environment
Skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Analytical Skills
- Problem solving skills
Competencies
- Adhering to Principles and Values
- Analysing
- Applying Expertise and Technology
- Coping with Pressures and Setbacks
- Delivering Results and Meeting Customer Expectations
- Achieving Personal Work Goals and Objectives
- Adapting and Responding to Change
Conditions of Employment
- Clear criminal and credit record
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Purpose Statement
- Responsible for the design and development of new service orientated applications (SOA) according to specifications.
Experience
Experience in the following development languages:
- C# or VB.Net
- SQL (any platform: T-SQL, MySQL, Oracle, etc)
- ASP.Net / Java Script / HTML / CSS
- Web Services
- .Net Framework
- XML
- IIS
- OO Development Methodologies
- An understanding of SOA
Ideal
- MVC or MVVM Design Pattern
- WPF (Windows Presentation Foundation) & XAML
- WCF (Windows Communication Foundation)
- Powershell
- UML
Qualifications (Minimum)
- A relevant qualification in Information Technology
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- Certification in Systems Analysis or Design
- n/a
Knowledge
Min:
Must have detailed knowledge of:
- IT systems development processes (SDLC)
- Application development
- Banking systems
- Standards and governance
- Agile development life cycle
- Testing practices
Ideal:
Knowledge of:
- UML
- Systems analysis and design
- System architecture (technical design and implementation processes)
Solid understanding of:
- Banking systems environment
- Banking business model
- Best practices for Quality Assurance (QA)
- Object Orientated Development environment (i.e. Java, Spring Framework, JBoss)
Skills
- Analytical Skills
- Problem solving skills
- Communications Skills
- Facilitation Skills
- Interpersonal & Relationship management Skills
- Negotiation skills
- Influencing Skills
- Presentation Skills
- Attention to Detail
- Commercial Thinking Skills
- Planning, organising and coordination skills
- Project Management Skills (Methodolgy Specific)
Conditions of Employment
- Clear criminal and credit record
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Purpose Statement
- To utilize Data and Analytical skills to provide support to the wider Data & Analytics team, to specified internal clients within the Bank, and to Key business Forums and Committees. This would enable business to make better decision, and faster.
- The role could focus on one of the other environments
- Operations - Branches, Call centre, Cash Management x5
- Credit Value Stream - Creditbook, Recoveries, Collections, Granting x3
Experience
Minimum:
- At least 4 - 6 years’ experience in a reporting/analysis role, including experience in and understanding of database structure design and data extraction principles
Qualifications (Minimum)
- Bachelor's Degree in Finance or Engineering - Industrial
- Grade 12 National Certificate / Vocational in Grade 12 National Certificate
Qualifications (Ideal or Preferred)
- Honours Degree in Finance or Statistics
Knowledge
Minimum:
Knowledge and understanding of:
- Business Analysis & Requirements gathering
- Financial systems & procedures
- Database design principles
- Advanced Excel
- Advanced Word
- SQL or SAS
Ideal:
Knowledge and understanding of:
- Operational environment
- Capitec Bank strategic objectives (i.e. productivity, profit, efficiency, processes and procedures and client service)
- Power BI/ Qlikview
- Visual Basic
Skills
- Influencing Skills
- Numerical Reasoning skills
- Interpersonal & Relationship management Skills
- Communications Skills
- Problem solving skills
- Attention to Detail
- Analytical Skills
- Reporting Skills
- Presentation Skills
Competencies
- Working with People
- Relating and Networking
- Persuading and Influencing
- Presenting and Communicating Information
- Analysing
- Learning and Researching
- Delivering Results and Meeting Customer Expectations
- Adapting and Responding to Change
Conditions of Employment
- Clear criminal and credit record
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Purpose Statement
To be responsible for timely identification of potential risk, development of cost-effective controls, implementation and ongoing recommendations for Treasury risk and to align the Treasury risk management function to international best practice.
Experience
Minimum:
- At least 5 years’ Treasury Middle Office experience
- Exposure to liaising at a senior management level
Ideal:
- 5+ Years Treasury Middle Office Risk Management experience (with experience obtained from preferably one of the large traditional banks in South Africa).
- 5+ Years management experience with exposure to liaising at a senior management level
- Leadership experience
Qualifications (Minimum)
- Honours Degree in Accounting - Financial Accounting or Risk and Compliance
Qualifications (Ideal or Preferred)
- Post Graduate Diploma in Chartered Financial Analyst (CFA) or Financial Risk Manager (FRM)
Knowledge
Minimum:
- Good understanding and knowledge of accounting principles, current Basel principles and current regulations to the Banks Act.
- SARB (Prudential Authority) Requirements (Supervision and Regulation)
- Assets and Liquidity management
- Enabling Technologies, tools and models required in this field
- IFRS Accounting
- Financial Systems & procedures
- Analytical and financial modelling methods and practices
Ideal:
- The Basel III Standardised Approach, including knowledge of future developments of Basel rules and guidance
- Banks Act Regulation 43 reporting requirements including Capital Adequacy Ratio, Liquidity Coverage Ratio and Net Stable Funding Ratio requirements
- Basel III rules relating to risk weighting of exposures applicable to banks operating under both the secured and unsecured loan industry
- Banks Act requirements
- Operating with Intermediaries and managing third party risk
Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Problem solving skills
- Communications Skills
- Presentation Skills
- Interpersonal & Relationship management Skills
- Project Management Skills (Methodolgy Specific)
- Attention to Detail
- Analytical Skills
Competencies
- Deciding and Initiating Action
- Adhering to Principles and Values
- Relating and Networking
- Presenting and Communicating Information
- Writing and Reporting
- Applying Expertise and Technology
- Analysing
- Learning and Researching
- Adapting and Responding to Change
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Delivering Results and Meeting Customer Expectations
Conditions of Employment
- Clear criminal and credit record
- A valid driver's license and own vehicle is required
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Purpose Statement
Continuous business and industry research to guide the critical evaluation of new and existing software / application solutions
Undertake impact analysis specific to solution and the changes thereof, within the solution and effected peer systems
Identification of Risks, Issues and Decisions needed in support of project deliverables and scope. This also includes understanding of Project Management principles (Prince2).
Understanding and conceptualisation of the MIS/Reporting requirement and need from the solution
Leadership skills including management of teams, expectations and process, solution and operational change
Experience
Min:
- Must have proven experience as Business Analyst (BA) within the environment
Business Analyst
- At least 3 - 7 years’ experience as Business Analyst
- Basic project management experience
Qualifications (Minimum)
- A relevant tertiary qualification in Information Technology
Qualifications (Ideal or Preferred)
Knowledge
Min:
- Must have detailed knowledge of:
- Banking and IT Standards and governance
- Testing practices and methodology
Ideal:
Detailed knowledge of:
- Agile development life cycle
- Change Management
- Banking systems
- Credit Granting/Savings
- Collections Environment
- MIS/BI/Data Warehousing
- Knowledge of UML and business process modelling (BPM) – EA and Visio
- Solid understanding of:
- Project Management
- Communication Skills and Conflict Management
Skills
- Strategic Thinking Skills
- Planning, organising and coordination skills
- Project Management Skills (Methodolgy Specific)
Competencies
- Adapting and Responding to Change
- Analysing
- Delivering Results and Meeting Customer Expectations
- Learning and Researching
- Persuading and Influencing
- Presenting and Communicating Information
- Relating and Networking
- Working with People
Conditions of Employment
- A valid driver's license and own vehicle is required
- Contactable via own mobile phone
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Purpose Statement
- To minimise losses to Capitec bank and clients by providing the business with information and intelligence through the extraction, analysis and linking of data from multiple sources;
Experience
Min:
- At least 2 - 5 years’ experience within an analytical environment, including application of SQL, VBA and advanced Excel programming
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
- Certification in Information Technology - Programming
Qualifications (Ideal or Preferred)
- A relevant degree in Statistics or Finance
Knowledge
Min:
Understanding of:
- Understanding of forensics or analytical environment
- Dashboards
Ideal:
Understanding and knowledge of:
- Internal MIS database tables/table structures
- Internal and external banking environment
- Capitec Bank products
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Analytical Skills
- Attention to Detail
- Planning, organising and coordination skills
- Problem solving skills
- Presentation Skills
- Influencing Skills
- Researching skills
Competencies
- Creating and Innovating
- Deciding and Initiating Action
- Applying Expertise and Technology
- Analysing
- Persuading and Influencing
- Relating and Networking
Conditions of Employment
- A valid driver's license and own vehicle is required
- Clear criminal and credit record
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Purpose Statement
To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.
Experience
Minimum:
- No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
- At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
- Basic calculations
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Problem solving skills
- Attention to Detail
Competencies
- Adhering to Principles and Values
- Relating and Networking
- Persuading and Influencing
- Presenting and Communicating Information
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
Method of Application
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