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Open Box Software has been helping the global Real Estate industry navigate the changing landscape of PropTech since 2001. Our industry experience, end-to-end service, and driving belief that “There’s Always a Better Way” makes us the perfect choice for practical, smart and cost-effective technology solutions for Real Estate. We are a trust...
About the job
Open Box Software is an internationally focused consulting company that specialises in business and software consulting services. We have a young team of highly talented individuals who are driven to make an impact and have fun.
We are looking for SQL Developers to join our team on a permanent basis. The right person will be wanting to work within an intelligent, motivated, self driven team with low egos, good communication skills and an effective problem solving approach. You would also be very conscious of the importance of sharing knowledge and building other team members in the process. Our team must be able to tune into the needs of clients and their higher objectives to solve problems where not all the information is readily available.
Reporting directly to the Director of Enterprise Solutions, you will be involved in supporting our client's ERP systems and really getting to grips with their internal business processes. With a client base predominantly in the US, the ability to occasionally work flexible hours is key.
Key Responsibilities of Role
Becoming a Subject Matter Expert on turnkey ERP Systems that our clients utilise and overseeing the support element of those systems
Understand the business processes of clients while collecting requirements and identifying possible solutions
Report design, maintenance and enhancement development
Use MS SQL and application toolkits to:
Create, change and manage reports
Access, investigate and extract data as needed
Manipulate data (correct, remove and add data)
Test data for completeness and correctness
Format reports and data
Run reports
Manage applications and provide support to users:
Interact with clients across globe (telephone, email and teleconferences)
Query investigation and resolution
Managing system customisations (Investigate systems and determine changes required + Document system and process changes)
System configuration and administration
Problem escalation as needed
Deliver system training to users
Identify potential incidents to investigate
Minimum Requirements
Finance/Software/Commerce orientated 3/4 year degree or equivalent (e.g. B.Com Information Systems or B.Sc Comp Sci or Elec Eng) is advantageous
Minimum 2 - 3 years experience of working with and manipulating data
Strong SQL skills is desirable
Knowledge of data extraction and modelling is advantageous
Exposure to MS Office, Access, Excel and/or other data mining and report writing tools (like SSRS, Crystal Reports and Power BI) is advantageous
Knowledge of MRI or other ERP systems is desirable
Knowledge of basic Finance or Accounting Principles is desirable
Strong attention to detail
Must be able to multitask and work on multiple projects at a given time
Strong written and verbal communication skills
Comfortable with updating and communicating directly, with the client
Ability to work to deadlines and manage expectations
Strong analytical and problem-solving skills
Excellent troubleshooting skills
Ability to prioritize tasks in line with business objectives
Personal Traits
Friendly and easy going
Willing and wanting to work flexible times
Goal oriented
Passionate about problem solving
Team-oriented
Professional communicator
Self motivated
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