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  • Posted: Dec 20, 2025
    Deadline: Not specified
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  • Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seaml...
    Read more about this company

     

    Sr Account Executive Enterprise

    What we look for and expect from the right individual is:

    • Bringing in, developing and maintaining relationships with key account clients
    • Being part of numerous complex and consultative sales engagements
    • Selling complex software solutions to Enterprise customers

    Jointly developing account and opportunity plans based on MEDDPICC

    • Generating sales driven pipeline by having a strong outbound/outreach cadence on weekly basis
    • Orchestrating a cross functional team and partner ecosystem
    • Identifying customer/project demands and mapping to the Genesys portfolio
    • Being a team player and a leader of virtual teams, able to orchestrate and win complex sales cycles
    • Taking revenue responsibility and carrying of a sales quota

    Required qualifications:

    • Bachelor’s degree in computer sciences, business, Business Administration, Marketing or similar education
    • up to 10 years of professional sales experience – ideally in Key Account Management and Hunting
    • Experience in positioning and selling Enterprise SaaS solutions (CX experience is a plus)
    • Enthusiasm for customer service and customer experience management
    • Maximum demands on the quality of your work as well as a high degree of sales and customer orientation
    • Strong knowledge of the tech ecosystem in the African market
    • Committed, proactive, result-oriented and team player

    Self-assured appearance and pronounced presentation skills

    • Fluent English
    • Strong success orientation
    • Willingness to travel frequently (up to 30%)

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Genesys on genesys.wd1.myworkdayjobs.com to apply

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