Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Founded in Australia in 1945, CHEP is a leading provider of pallet and container pooling services for the Aerospace, Automotive, Chemical, Consumer Goods, Fresh Food and Manufacturing industries. CHEP provides equipment pooling which is the shared use of high quality standard pallets and containers by multiple customers. Pooling is a strateg...
To be responsible for analyzing and operating all aspects of the network, making recommendations on key technology, architecture and vendor decisions, driving a common vision in a fast-paced global environment, and ensuring enforcement of key policies and practices across the infrastructure in an outsourced model
Major/Key Accountabilities :
Responsible for all aspects of a large-scale global enterprise network’s performance, reliability, and security.
Design, configuration, long-term planning, and operational support authority within a governance outsourced model
Successful execution of large-scale enterprise network projects
Defining essential network KPIs, development of measurement reporting, and achieve user satisfaction by maintaining SLA around quality, uptime, and resolution of high-priority incidents
Early identification and notification of issues and risks, with appropriate mitigation actions as required
Serve as a subject matter expert to stakeholders for all network related matters
Develop financial and resource plans, purchase requests and work assignments including related budgetary forecasting, reviews and management
Change Management experience, including assessment, impact, scheduling and controls
Manages the development of quality assurance standards and best practices
Effective vendor selection and vendor relationship management
Qualifications :
Mandatory Qualifications:
Bachelor’s degree in Information Systems, Computer Science, or equivalent
10+ years senior-level experience with network infrastructure design, implementation, and operations (e.g., routing, switching, wireless, VLANs, IP addressing and wide area networks)
10+ years’ experience working within a global enterprise network environment and managing multiple vendors and service providers on a global scale
Expert level knowledge of various enterprise network protocols and technologies including but not limited to TCP/IP, IP subnetting, VLAN’s, Ethernet, DHCP, DNS, QoS/CoS, TDM / PRI, SIP, DMVPN tunnels, GRE, NAT, PAT, EIGRP, OSPF, BGP, MPLS, Firewall technologies, Wireless protocols, and SD-WAN
Experience and understanding working within an ITIL framework
Conceptual understanding of other IT disciplines (e.g., applications, systems, storage, service management, business continuity)
Experience with unified communications/IP telephony, IVR, self-service or speech recognition systems; knowledge of Cisco Unified Call Manager, Call Manager, IPCC, Unity, Skype for Business
Experience with Call Center technologies and solutions, specifically Cisco's UCCE and Interactive Intelligence (ININ) environments
Functional understanding of network financial management, ROI analysis and business case development
Experience in administration and support call center solutions within large, highly complex organizations.
Experience :
10 years global network experience
Microsoft Skype for Business (formally Lync) experience an advantage
Build your CV for free. Download in different templates.
Join our happy subscribers