Starke Ayres: Supervisor (Operations) at Plennegy Group

Description

Starke Ayres is the foremost African specialist and global supplier of premium vegetable, flower and lawn seed varieties – both for commercial and home garden planting. The following position has become available for a Operations Supervisor, based in Cape Town. The purpose of this role is to maximize the sales of the Company’s nursery range of products through effective displays maintenance of sales areas and assistance to customers in a helpful and friendly manner, offering advise as and when required.

RESPONSIBILITIES:

• Provides excellent, professional customer service at all times and fostering a positive working environment on the nursery floor, ensuring a positive shopping experience
• Responsible for overseeing the maintenance of all sales areas of the Nursery and to ensure that it is in a clean and tidy condition at all times
• Maintenance of all nursery sales areas
• Ensure that sales staff provides excellent, professional customer service at all times, ensuring positive shopping experience
• Delegating tasks to the Assistant Nursery Supervisor or Sales Assistants as per Management instruction
• Ensure that all company procedures are executed in the correct manner by sales staff.
• Monitor stock levels daily and reports shortages/requirements to Line Manager.
• Provide workers with assistance in performing duties as necessary to meet deadlines.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Identify difficult and complicated sales scenarios and intervenes swiftly.
• Execute advertising campaigns and sales promotions, and prepare displays.
• Assist in building, lay out, of marketing concepts, oversee the repackaging of promotional material
• Co-ordination between buyers both GC's Promos / Activities / Non-Profits on site / Setting up in store
• Co-ordinates with Buyers and suppliers seasonal training every Friday 60 minutes for all branch staff chemicals, fertilisers, tools, plants and related items on sale.
• Issuing of C3 for City Council

Requirements

REQUIREMENTS:

Education:

• A National Senior Certificate (NQF level 4) (essential)
• Horticulture Diploma/Degree (advantageous)

Experience:

• Nursery Assistant experience for at least 1 Year
• Nursery Supervisor experience 3 years

Knowledge and Skills:

• Garden Centre Plant and Product knowledge
• Computer literate
• Friendly and approachable appearance
• Team player
• People skills
• Solution-based problem solver
• Easily and clearly communicate with clients