Stock Administrator - Receiving & Stock at Brights Hardware

Job Description

• Purpose: The purpose of this job is to ensure the accurate and efficient management of stock across all branches by overseeing receiving, dispatch, stock transfers, returns, and inventory control processes. The role is responsible for maintaining inventory accuracy, supporting operational efficiency, ensuring compliance with company policies and Health & Safety standards, and fostering effective communication with internal and external stakeholders.

KEY RESPONSIBILITIES:

• Enforce company policies and procedures.
• Ensure the Receiving/Admin department is always attended.
• Maintain housekeeping and cleanliness standards in the work area.
• Inspect rubbish bins, boxes, and any containers that could conceal stock before disposal.
• Ensure all stock dispatched to other branches is accompanied by the correct documentation.
• Complete all required paperwork for stock being credited or returned for repairs, whether to suppliers or via company drivers.
• Coordinate and participate in perpetual and monthly stock take, including detailed audits and reconciliations.
• Investigate and resolve stock transfer errors; liaise with stock controllers across branches to verify physical vs system stock.
• Manage stock transfers and changes between branches; ensure goods received are removed from transit status.
• Action transfer requests effectively and timeously, based on branch communications.
• Check and respond to queries related to stock issues.
• Implement stock return procedures correctly and capture returns for credit.
• Contact suppliers for invoices and accurately capture them in the stock system.
• Ensure stock is correctly marked, packed, and stored to minimize product obsolescence and stock-outs.
• Implement and verify price changes accurately and on time.
• Maintain positive working relationships with internal stakeholders by delivering consistent internal customer service.
• Monitor and maintain inventory records across departments through scheduled cycle counts.
• Communicate regularly with merchandisers and operational stock clerks to ensure shelf and stock replenishment.
• Report stock gaps or discrepancies to the Supervisor for resolution with relevant stakeholders.
• Comply with all Health & Safety standards and company procedures.
• Perform any other work-related tasks as delegated by a superior.

REQUIREMENTS:

• Matric or 3x Completed Intercept courses equating to a total of 120 credits
• 2 Years minimum experience in a similar role
• Brights Induction (Service Excellence)
• Internal stock system knowledge
• Receiving and Despatch procedures Product Knowledge
• Ability to handle pressure
• Ability to communicate effectively (verbal &written) at all levels
• Policy and procedure driven
• Microsoft office (Internet, E-mails, Word & Excel)
• Good numerical and computer skills
• Interpersonal skills in preparing and analysing complex technical specifications.
• A flair for sales and passion for customer service
• Intermediate knowledge and understanding business principles and commercial awareness
• Planning, time management & organising skills