Hot Jobs at Brights Hardware

Job Description

• The purpose of this job is to ensure and maintain an efficient service, this includes following the cash register procedure and accurately ringing up sales, in such a manner that it results in an increase in customer satisfaction and continuous growth of the business.

KEY RESPONSIBILITIES:

• Greet customers as they enter the store
• Follow cash up procedure
• Check cash received by customer
• Process EFT payments
• Ensure all sales are rang up accurately and efficiently on the registers
• Pack purchase items in shopping bags
• Hand over cash drops to superior, for security measures
• Perform daily cash ups
• Be aware of suspicious looking customers
• Be aware of all promotional products on sale
• Issue gift cards, check customers reward cards and cash in points
• Responsible for housekeeping of work area
• Participate in perpetual stock takes
• Perform any work related tasks as delegated by superior

REQUIREMENTS:

• Matric or Equivalent
• 1 Year minimum experience in a similar role
• Brights Induction (service excellence)
• Clear credit score
• Good customer service and Interpersonal skills
• Awareness & Vigilance
• Ability to handle pressure
• Numerical skills
• Ability to work in a team and independently with minimal supervision
• Exceptional organisational ability, high attention to detail and ability to multi-tasks
• Willing to work flexible hours and holidays to meet the needs of the business

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Job Description

• Purpose:  To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Person is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

KEY RESPONSIBILITIES:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work-related tasks as delegated by superior

REQUIREMENTS:

• Matric or Equivalent
• 3 Years Sales experience in Building department
• 3 Years minimum experience in a similar role in a Hardware environment
• 5 basic technical supplier competency certificates
• Customer Service Training
• Demonstrate acceptable sales technique
• Intermediate product knowledge
• Ability to communicate effectively (verbal &written)
• Person must be able to travel to Mitchells Plain

go to method of application »

Job Description

• Purpose: To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Assistant is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

KEY RESPONSIBILITIES:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work related tasks as delegated by superior

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• 2 Years minimum experience in a Hardware environment
• Basic product exposure (must have spent at least 2 years with Tools products)
• Brights Induction (Service excellence)
• In-house entry level merchandising standards
• In house basic sales technique
• 2 x Department Product Knowledge Certificate
• Natural Sales flair
• Ability to communicate effectively (verbal & written)
   

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Job Description

• Purpose: The purpose of this job is to ensure the accurate and efficient management of stock across all branches by overseeing receiving, dispatch, stock transfers, returns, and inventory control processes. The role is responsible for maintaining inventory accuracy, supporting operational efficiency, ensuring compliance with company policies and Health & Safety standards, and fostering effective communication with internal and external stakeholders.

KEY RESPONSIBILITIES:

• Enforce company policies and procedures.
• Ensure the Receiving/Admin department is always attended.
• Maintain housekeeping and cleanliness standards in the work area.
• Inspect rubbish bins, boxes, and any containers that could conceal stock before disposal.
• Ensure all stock dispatched to other branches is accompanied by the correct documentation.
• Complete all required paperwork for stock being credited or returned for repairs, whether to suppliers or via company drivers.
• Coordinate and participate in perpetual and monthly stock take, including detailed audits and reconciliations.
• Investigate and resolve stock transfer errors; liaise with stock controllers across branches to verify physical vs system stock.
• Manage stock transfers and changes between branches; ensure goods received are removed from transit status.
• Action transfer requests effectively and timeously, based on branch communications.
• Check and respond to queries related to stock issues.
• Implement stock return procedures correctly and capture returns for credit.
• Contact suppliers for invoices and accurately capture them in the stock system.
• Ensure stock is correctly marked, packed, and stored to minimize product obsolescence and stock-outs.
• Implement and verify price changes accurately and on time.
• Maintain positive working relationships with internal stakeholders by delivering consistent internal customer service.
• Monitor and maintain inventory records across departments through scheduled cycle counts.
• Communicate regularly with merchandisers and operational stock clerks to ensure shelf and stock replenishment.
• Report stock gaps or discrepancies to the Supervisor for resolution with relevant stakeholders.
• Comply with all Health & Safety standards and company procedures.
• Perform any other work-related tasks as delegated by a superior.

REQUIREMENTS:

• Matric or 3x Completed Intercept courses equating to a total of 120 credits
• 2 Years minimum experience in a similar role
• Brights Induction (Service Excellence)
• Internal stock system knowledge
• Receiving and Despatch procedures Product Knowledge
• Ability to handle pressure
• Ability to communicate effectively (verbal &written) at all levels
• Policy and procedure driven
• Microsoft office (Internet, E-mails, Word & Excel)
• Good numerical and computer skills
• Interpersonal skills in preparing and analysing complex technical specifications.
• A flair for sales and passion for customer service
• Intermediate knowledge and understanding business principles and commercial awareness
• Planning, time management & organising skills