Store Manager (45hr) - Sneaker Factory - Govan Mbeki at TFG (The Foschini Group)

Job Description
Key Responsibilities:  

• Driving turnover to ensure the achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage is in line with the Company standard. 
• People management, including recruitment, development of staff, employee relations, performance management.
• Executing in-store merchandising strategy and standards. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.

Qualifications & Experience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty.
• Customer Service Delivery.
• Customer Value Management.
• Customer-Focused Approach.
• Effectively Presents Solutions.
• Initiates Compelling Sales Conversations.
• Knows the Buying Influences.
• Leverages Digital Communications with Customers.
• Manages Resistance.
• Managing the Sales Process.
• Navigates Customer Challenges.
• Negotiation & Selling.
• Planning & Organizing.
• Policy & procedures.
• Strategic Sales Planning.
• Leadership.