Store Manager Yuppiechef Castle Gate at Mr Price Group

Responsibilities
Who you are 

• You have experience in driving exceptional customer experience in a retail space, are self-motivated, driven, obsessed with the details and love to cook and entertain. 
• You have a strong sense of responsibility for proactively driving sales, motivating your team and ensuring that the store fully represents our retail brand in every way possible.
•  You care about how people feel when they connect with a brand and want to make every interaction world-class.

 What your role would be 

• Meeting and exceeding sales goals by training, motivating, mentoring and providing feedback to the store team 
• Build extensive product knowledge of key products and product categories available in-store and coach the team in this knowledge 
• Ensuring high levels of customer satisfaction through excellent service and a deep understanding of our customer experience 
• Day-to-day store management and operations including managing and recruiting staff, merchandising, stock management, display management, event coordination. 
• Ensure that the look and feel of the store promotes a positive customer experience and is in keeping with our brand. 
• Oversee all store related processes and continually look at ways to improve them. ● Regular connections with the retail leadership team ensuring key projects and goals are being achieved.

Who you’ll be working with

•  You will lead your in-store team from Junior Sales Assistants to more experienced professional retailers and will connect daily with our teams in Headquarters to keep everything in check. Collectively, we will be working to build our presence in the area. Our retail leadership team is instrumental in ensuring that our desired customer experience and retail experience is met in every store. You will connect regularly with them.

Qualifications

• Minimum of 5 years in a store management role with at least 2 years in a premium brand. 
• Knowledge of various POS and stock management systems. You must feel comfortable working with different systems and technology 
• Experience in people management. 
• Experience in a customer-centric brand 
• Strong business orientation