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  • Posted: Aug 31, 2021
    Deadline: Not specified
  • Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience all in a fast, secure and reliable wa...
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    Strategic Accounts and Partnerships Manager

    Job Description

    The Strategic Accounts and Partnerships Manager significantly contributes to the growth of the region by reaching key customers through all available GTM strategies and models.

    We are currently growing our presence in Africa and are looking for someone to recruit, build, and develop partnerships as they are an integral part of being successful in this region. The main goal for this person is to act as the primary contact for strategic partnerships to extend the reach of Infobip to target high profile clients in the Africa region.

    Your main missions will be:

    • Leads the process of acquiring new partners (global or local/regional) in alignment with HQ and regional sales management. Signs new platform integration partnerships and actively manages existing partnerships with a goal to grow, monetize and expand them according to defined revenue/gross profit goals.  

    • Works with Global Strategic Partnerships team to define a list of regional partnerships 

    • Develops local relationship with Partners and facilitates other internal teams to do so when needed. 

    • Partner relationship management (in Sales force) – all data related to Partnerships is accurately inserted in CRM system 

    • Organizes Partnership related events and drives similar initiatives/activities related to improvement of Infobip’s relationship with the partners. 

    • Manages the entire sales cycle and acquires new customers from an assigned set of named prospects through direct sales.  

    • Enables acquisition of new customers through management of Partnerships and collaboration with Infobip’s Sales representatives on all relevant markets where our Partner operates.  

    • Develops high value relationships at the Executive level with customers and partners  

    • Demonstrates market expertise and a deep understanding of customer’s organization to drive customer decisions toward company’s solutions and products 

    • Ensures the sales approach and go-to-market activities within the region differentiate Infobip Solutions to the client by providing a consultative, expert approach, leading with market insight, thereby providing significant value within the sales engagement 

    • Assists in brand/market awareness and opportunity development by delivering subject matter expertise and thought leadership to the market via forums, conferences, panels and PR activities 

    • Facilitates activities between clients, sales organization, market planning, customer operations and executives to complete strategic selling process 

    • Ensures a seamless transition of customer responsibility to the CSMs following a successful implementation.  

    • Provides inputs to the PO and Marketing teams about the vertical they are covering, organizes and defines use cases; scales the new processes and approach towards vertical to sales teams in the assigned region or on a global level.  

    • Develops and implement effective account/territory plan strategies to provide focus and maximize revenue growth. 

    • Works closely with market planners/business leaders to coordinate strategy in the region and ensure the voice of regional markets. 


    More about you:

    • Exposure to solution selling and a history of recruiting, developing, and maintaining strategic partnerships in Africa

    • 3 to 5 years’ experience in a similar position

    • Experience in customer-facing roles in the tech and communications industry

    • Strong technical knowledge of product management and marketing

    • Understanding of the local market’s enterprise customers and carriers

    • Experience in project management

    • History of taking initiative and proactively seeking creative solutions

    • Fluent in English

    Additional Information

    When you become part of Infobip you can expect:

    • Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!

    • Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve. 

    • Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.

    • Connect globally – Work with people from all over the world. We put the “global” in globalisation.

    • Pay & Perks – Competitive salary, health benefits, a team taking care of all the equipment you need, team building and other organized activities ... Talk about a balanced lifestyle!

    Method of Application

    Interested and qualified? Go to Infobip on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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