Student Wellness Advisor_Online Campus (National) at The South African College of Applied Psychology (SACAP)

The role will serve as a trusted resource for students in need of support and guidance, providing counselling, resources, and referrals as needed. It will also work collaboratively with other members of the institution, including faculty, staff, and administrators, to promote a healthy campus environment and help students thrive both academically and personally. This role strongly liaises with the Student Administration team, Academic team, and reports directly to the Student Wellness Manager, Head of Campus and Campus Manager.


Responsibilities:
Duties include but are not limited to:

• Provide individual and/or group counselling (including crisis intervention / debriefing) to students in need of mental health support
• Acting as a point of contact for all student wellness support and development needs
• Take on a lead role in student wellness and mental health awareness campaigns and projects
• Responding to and resolving student queries within the stipulated time frames
• Involved in termly orientation per new cohort
• Develop and implement mental health outreach initiatives, including workshops, group sessions, and community events, to promote mental health and wellness among students
• Tracking and documenting national student wellness support and development metrics
• Study plans and career guidance
• Collaborate with faculty, staff, and administrators to develop and implement policies and programs that support student well-being and promote a healthy campus environment. Identifying at-risk students and tracking retention
• Maintain accurate and confidential records of all interactions with students, including progress notes and treatment plans
• Stay up-to-date on current research and best practices in mental health counselling and wellness promotion
• Utilising SACAP’s Student Management System to provide expert guidance to SACAP students
• May act as site coordinator to student counsellors completing their practicum / Work Integrated Learning hours

Qualifications and Experience:

• A minimum of a degree qualification in the discipline of Counselling, Psychology or Coaching; or at least 5-years’ experience in a cognate field with high academic results
• Registered Counsellor with HPCSA
• Advanced computer literacy skills, including online systems
• 2 years of full-time experience, preferably within the field of Higher Education
• Knowledgeable and passionate about SACAP and its offerings
• Highly developed relationship building / interpersonal skills
• Excellent written and spoken communication skills

Personal Attributes:

• A passion for Student Wellness
• Responsible, reliable and purpose driven in their approach 
• Self-motivated and holds themselves to a standard of excellence when completing tasks 
• Is flexible and adaptable where needed to achieve results 
• Displays high integrity in all situations 
• Excellent communication and interpersonal skills
• Empathetic
• Is diplomatic, professional and person-centred in their interactions
• Manages stress well and has the ability to work under pressure