Supervisor at Servest SA

Minimum Requirements

• Grade 12 or Equivalent
• A qualification in hospitality management or related 
• Supervisory experience.
• Strong leadership and management skills
• Strong culinary skills and knowledge of cooking techniques
• 5-10 years’ experience in the same position or similar
• Good communication skills 
• Ability to work unsupervised and deliver quality work

Duties & Responsibilities

• Regular interaction with customers to solicit feedback and ensure their satisfaction, addressing any complaints or suggestions in a timely and professional manner.
• Maintaining sound interpersonal relationship with the client.
• Excellent managerial skills, including the ability to delegate tasks effectively, prioritize responsibilities, and manage multiple projects simultaneously
• Meeting quality standards in all areas of responsibility.
• Supervising and training of the servery staff, cashiers and coffee bar staff members in line with the company standard of excellence.
• May be required to assist with any other duties that may be outside scope of responsibility.