Supervisor – Specialised Cleaning at Empact Group

The Main Purpose of the job

The successful applicant will be responsible for managing a Specialised Cleaning Team and their activities, in accordance with our Clients’ SLA objectives and targets

Education and Experience required:

• Matric is essential
• At least 3 years’ cleaning supervisory experience is essential
• Proficient in Microsoft Excel

Knowledge, Skills and Competencies:

• Organizational, numeric and administrative skills.
• Ability to multitask and prioritize team tasks effectively.
• Good interpersonal skills and ability to communicate at all levels.
• Well-groomed and professional.
• Ability to maintain confidentiality.
• Ability to work flexible hours.
• Ability to perform general physical activities

Key areas of responsibility:

• Delegate and ensure that the specialised cleaning is done according to the client requirements and company standards and obtain client sign-off on job cards.
• Ensure that the specialized cleaning equipment needed is well maintained and safe to use.
• Run spot checks and on-the-job training of new staff on safety, company work procedures, methodology and operation of specialized cleaning equipment.
• Supervise and report stock requirements.
• Respond to clients' enquiries or specific requests and reporting such to the Specialised Cleaning Manager
• Resolve problems and make decisions at team operational level.
• People leadership tasks such as sending completed timesheets/documentation to the Specialised Cleaning Manager