Supervisor: Technical Security (SCADA) (2566) at The South African National Roads Agency (SANRAL)

MINIMUM REQUIREMENTS:

• A Diploma in Security Management or equivalent qualification.
• At least ten (10) years of technical and security control room supervisor experience.
• Grade A certificate from Private Security Industry Regulatory Authority (PSIRA)  
• Relevant security technical systems training certificates
• Certified for security systems installation, repair and maintenance with major leading security systems brands, with the SCADA system being a key requirement
• A valid driver’s license: Code 08 / EB 

ADVANTAGEOUS:

• SCADA Access Control Certification 
• CCTV Certified Installer 

KEY RESPONSIBILITIES:

Operational:

• Supervise the security control room operations in relation to the monitoring of electronic security systems and building management systems.
• Supervise all operational activities to ensure that all faults with regards to technical security systems and the SCADA system are reported on the system as per defined call logging process and assigned to the correct department
• Follow up with Helpdesk to ensure that calls are finalized and resolved
• Manage all activities to ensure that all COC and related Facilities are secured and that all alarm activations are investigated, and all incidents reported as per defined process and protocol for:
• Burglary
• Panic / Duress.
• No Communication / Fail to contact signal business / after hours.
• Unidentified alarm signal business hours.
• Tamper after / business hours.
• Supervise all activities to ensure that all COC and related Facilities are in order and all systems are operational as per defined process and protocolsEnsure that access to unmanned facilities is strictly controlled according to access authorisation protocols to prevent unauthorised access.
• Monitor all activities to ensure contractors’ safety while doing after hour’s maintenance at the Roadside Sites as per defined process and protocols
• Monitor company telephone usage to prevent misuse by staff.
• Monitor all related operational costs in accordance with financial processes, prescribed schedule of payments, procurement and subcontractor management policies and procedures.
• Monitor the delivery and maintenance of all resources (facilities, IT, security etc.) required to ensure operational continuity.Monitor, analyse and facilitate service delivery in a timely and efficient manner

Reporting

• Compile technical security assessment reports
• Compile technical security systems performance reports
• Contribute to the compilation of security risk assessment reports.
• Contribute to the compilation of monthly security management reports.
• Contribute to the compilation of ad hoc progress reports as formally requested through processes or arising out of general security risk assessment.

People Management

• Supervise Security Technicians and security control room Operator
• Monitor the performance and conduct of personnel under his or her supervision and ensure adherence to regulatory and statutory framework.
• Provide training, coaching and mentorship of subordinates
• Maintain a working environment that is conducive through personal, internal and external business conduct that supports organisational values.

Additional Functions:

• May be required to manage site security guarding and road infrastructure security patrol services where needed