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  • Posted: May 6, 2022
    Deadline: Not specified
  • RCL FOODS is a leading African food producer in South Africa with a market capitalisation of R13 billion and employing more than 20 000 people in operations across South and Southern Africa. We manufacture a wide range of branded and private label food products which we distribute through our own route-to-market supply chain specialist, Vector Logistics. ...
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    Supply Chain Manager

    Job Description    
    Vector Logistics, a division of RCL FOODS, is seeking to employ a Supply Chain Manager to join our Principal Account Management team. The role will be based at our Head Office in Westville and report to the Principal Customer Executive.

    Vector Logistics is looking for an analytical and customer-focused individual to join the team and entrusts the Supply Chain Manager to:

    • Set Customer Strategy for key Principals
    • Manage relationships between Vector Logistics and Key Principals to ensure accounts are retained and that day to day operational/ supply chain queries are managed effectively
    • Help grow business in the Principal Channel through expansion of Supply Chain Services to Customer base
    • Maintain profitability of Key Accounts and, Drive supply chain efficiencies to the benefit of both the Customer and Vector Logistics ensuring the establishment of long terms strategic partnerships.

    Minimum Requirements    

    • Bcom Degree or similar (essential)
    • 3-5 years of supply chain & logistics experience (essential)
    • Customer relations experience (essential)
    • 3 - 5 years of Supply Chain customer account management experience within the FMCG realm (essential)
    • Sales and logistics execution processes with emphasis on 3PL concepts

    Duties & Responsibilities    
    Set customer strategy:

    • Set strategy for individual customers based on group and customer objectives.
    • Obtain sign-off across the business on customer strategy.
    • Implement key KPI’s in line with the strategy.
    • Internal cross-functional customer management against agreed strategy.

    Relationship Management:

    • Set key KPIs for customers in line with business strategy.
    • Review customer KPI;s monthly ensuring customer and Vector compliance to key KPI’s.
    • Drive opportunities to build strategic partnerships through the identification of opportunities for collaboration.
    • Manage internal business functions against agreed KPI’s.
    • Manage customer queries and concerns as and when they occur.

    Business Development:

    • Identify opportunities for expansion within existing Principals.
    • Match Vector business capabilities to Principals’ needs through identifying supply chain service solutions.
    • Guide commercial discussions with team and negotiate commercial agreements.
    • Implement rate reviews and increases as and when needed to ensure management of Principal profitability.

    Drive Supply Chain efficiencies:

    • Work cross-functionally with supply chain to deliver efficiencies through negotiation with customers on agreed efficiencies.
    • Build relationships between Supply Chain and the customer to ensure that the customers' Supply Chain is optimized.
    • Actively drive the S&OP process with the principal to manage key cost drivers such as stock cover, SKU cover, etc.

    Self Management:

    • Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritizing, and self-development.
    • Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
    • Inform relevant parties in the event of tasks or deadlines not being met, the potential risks thereof, and provide appropriate resolution.
    • Support and drive the business core values.
    • Manage colleagues' and clients’ expectations and communicate appropriately.
    • Demonstrate a willingness to help others and “go the extra mile” to meet team targets and objectives.
    • Champion training and development of self and others through utilising available training opportunities or contributing to the development of new training solutions relating to product costing in collaboration with national training specialists.
    • Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.
    • Maintain a basic appreciation and awareness of employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.

    Closing Date:17th, May 2022

    Method of Application

    Interested and qualified? Go to RCL FOODS on to apply

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