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  • Posted: Jun 15, 2021
    Deadline: Not specified
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  • Van Der Vyver Transport is a long distance transport company serving all major and most minor cities as well as all fresh produce farming areas, specialising in refrigerated cargo, fresh fruit, dairy and general cargo. The company was founded in 1984 when brothers Emile and Corrie van der Vyver bought their first truck. As a result of strong relationships...
    Read more about this company

     

    Support Technician IT

    About the job
    Job Summary

    • The role consists of assisting in the day-to-day IT activities as well as assisting in the coordinating, planning and leading IT related activities in the company

    Key Responsibilities and Accountabilities
    Responsibilities:

    • Assists in the IT Infrastructure Systems: Van Der Vyver Tpt, De Baa and TFC:
    • Provide support to ensure that the company’s IT Systems are operational 24 hours per day / To assist in addressing all IT problems immediately to ensure optimal operational efficiency regarding the following:

    Servers

    • Responsible for Host and Virtual Server / Microsoft 365 Exchange management / AD knowledge / Service providers, daily monitoring and backups of servers / Monitor user data and network usage / Assist to ensure all Third-Party applications are functioning correctly and communicating correctly with all clients and other hardware.

    Communications Systems

    • The operational effectiveness of the VOIP PBX Communication System and internal communications hardware. / All Mobile Communication adheres to company requirements and functions correctly / Responsible for the purchasing and repairs of all two-way radios

    Security of Data, Network access and Backup systems:

    • Assist in the risk management by ensuring correct “permissions” are allocated to employees as instructed by management / “Permissions” to be revised twice a year (March and August) / Maintain Antivirus Software on Servers and clients to ensure minimal risk of infection and data loss / Assist in the monitor of all backups (daily data backups, daily server replications and daily tape backup) as programmed in Veeam / Assist in the maintaining the firewall (Sonicwall) to ensure minimal risk of external intrusion and data theft

    Network hardware, Software and Databases:

    • Assist in maintaining biometric systems, software and ensure network and database communication is working / Monitor network hardware performance and perform maintenance when needed / Responsible for all printers and ensuring they are operational at all times / Manage access points to ensure stable and secure connections / Assist in the managing of firewall to allow users and software correct access permissions / Work with external contractors and vendors that will assist you in maintenance and upgrades to deliver support when necessary

     Support and relationships                               

    • Deal with routine daily support and queries / Prioritise support to maximise operational efficiency / Provide training to staff members as needed / Build relationships within the company to be able to assess the requirements of staff and management / Build and maintain relationships with suppliers and service providers

    Requirements:

    • Grade 12
    • Some form of certification such as A+ or/and N+
    • Proven previous work experience with similar responsibilities
    • The ability to work independently and in a team
    • Excellent time management and communication skills
    • Must be able to work under pressure

    Knowledge of:

    • Windows and Servers
    • All Microsoft Office Products
    • Firewalls
    • PBX systems
    • Networks
    • Documentation

    Method of Application

    Interested and qualified? Go to Van Der Vyver Transport on www.linkedin.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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