Surveillance Technician at Anglo American

Job Description

You will be responsible for:

Performance of surveillance system

Maintain hardware and software of surveillance systems

• Identify and analyse poor performance of surveillance system
• Performing general repair work i.e. building maintenance
• Maintaining and installing access control systems
• Repair and replace surveillance equipment
• Ensure high availability of surveillance equipment
• Ensure security standards are adhered to

Ensure continuous systems improvement

• Benchmarking of other surveillance systems
• Investigate new surveillance technology
• Upgrading of existing surveillance equipment and software
• Optimise current surveillance systems

Provide satisfactory customer service

• Educate users on how to use the system
• Resolve customer queries
• Communicate with users (i.e. system updates)
• Listen to customer complaints

Administration

Control Inventory

• Perform equipment audits
• Keep a stock equipment register
• Follow-up on installations
• Performing quality assurance checks on external services/work done by contractors

Manage information

• Perform general administration and record keeping duties
• Compile required reports to standard
• Share information with relevant stakeholders

This role is at a Band 8 level and reports into the PS Officer: Specialised.

Qualifications

You must have:

• Grade 12
• 2 years Diploma in Electronic Security Systems and or electronics or equivalent (RPL can be applied to recognize skills obtained through short courses and experience)
• Registered with the PSIRA on Grade B level
• Valid driver’s license

Experience Required

• Minimum 3 years’ experience in electronic security environment

Knowledge And Skills

• Communications in English (spoken, written and reading)
• Risk assessment and hazard identification
• First Aid training (advantageous)
• Understanding of relevant security equipment
• Understanding of electronic security equipment standards and conventions

Pre-requisite

• Psychometric Assessment
• Criminal screening will be administered
• Pass polygraph test