We are one of Southern Africa's foremost pathology laboratories. We take pride in our innovative, professional and quality pathology and laboratory medicine services that we provide to healthcare practitioners and patients.
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As a Switchboard Operator – Accounts Receivable, you are the first voice many of our clients will hear - and that makes your role incredibly important.
You are responsible for delivering a fast, professional, and friendly switchboard service that ensures every caller feels heard, valued, and directed with care.
This is more than just answering calls; it is about creating a seamless, people-centric experience that reflects Ampath’s commitment to excellence and client satisfaction.
Your presence helps build trust and reinforces our culture of high performance and service.
Role Requirements
To be successful in this role, you bring a Grade 12 qualification, which provides the essential foundation for handling the communication and administrative responsibilities that come with managing a busy switchboard.
This qualification supports your ability to work confidently and efficiently in a dynamic environment.
You bring at least one year of experience in a switchboard environment - ideally managing a high-volume system with multiple lines and extensions - or you have worked in a call center where responsiveness and professionalism were key.
This experience equips you to handle a fast-paced workflow while maintaining a calm and helpful demeanour, contributing to our broader goals of talent readiness and succession planning.
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