We are one of Southern Africa's foremost pathology laboratories. We take pride in our innovative, professional and quality pathology and laboratory medicine services that we provide to healthcare practitioners and patients.
To supply a fast and professional switchboard service to clients to ensure client satisfaction.
Requirements:
Certificate: Office Administration, Grade 12
Required Experience:
Call Centre experience, Experience in a medical environment, Knowledge: Google and Google Mail, Knowledge: Meditech system, Knowledge: MS Excel, Knowledge: MS Word
Key Responsibilities:
Coordinate the effective operation of the call centre management system to ensure continuous workflow, Operate the switchboard in order to correctly refer client queries, Perform switchboard administrative tasks to ensure updated contact and duty information
Johannesburg vs. Cape Town: How Job Opportunities CompareA comparison between job opportunities in Johannesburg and job opportunities in Cape Town job opportunities, including salaries, employment growth, industries hiring and career prospects.
20 Initiatives to Boost Employee EngagementAre you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to AvoidThis piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.