First National Bank (FNB) South Africa offers dynamic career paths, structured graduate development programs, and continuous on-the-job learning across banking, data science, IT, and client advisory roles
To oversee a team in the administration and maintenance of the IT infrastructure which ensures efficient operations
Experience and Qualifications
Relevant Certification and Degree in Information Technology or Computer Science.
2 - 3 years relevant ICT experience.
Responsibilities
Drive business profitability in the context of cost management through Information technology solutions
Increase operational efficiency and suggest solutions to enhance cost effectiveness
Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective
Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements
Ensure the installation, configuration, upgrade and administration, monitoring and maintenance of operating system software and hardware are executed by Administrators
Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements
Control the management of daily system capacity & health checks•
Ensure Software Maintenance and Customisation are done by the team
Control that the System Active Directory Management are executed by creating Batch Schedules, creating Change Order, Code Basic JCL and Code Basic Automation
Ensure the System Administrators provisions an efficient administration service through careful and timeous planning, reporting and updating of all related information
Ensure the Team supports system batch FTP and the creation of FTP encryption system data by development.
Explore ways to constantly improve quality of existing services, processes and systems in order to be more efficient
Manage own development to increase own competencies
Proactively engage with business units and colleagues to understand underlying needs and opportunities, and identify Information Technology (IT) innovative solutions in a timely manner.
Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
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