Systems Analyst at Capitec Bank

About The Role/Team

• At Capitec, our Systems Analysts are instrumental in bridging the gap between business and technology. You’ll be part of a collaborative, cross-functional team that supports multiple areas of the bank - with a specific focus in this role on the insurance business unit. This team plays a vital role in enabling accurate data flows, enhancing financial sub-ledgers, and supporting operational and regulatory reporting. 
• This role focuses on understanding insurance-related data, gathering business and technical requirements, and working closely with the data engineering team to translate these into actionable solutions. You will play a key part in ensuring that Capitec’s insurance data is accessible, accurate, and aligned with business needs. 
• A successful candidate must bring prior experience in the insurance domain, with the ability to independently query SQL and engage confidently with business and technical stakeholders

What You’ll Be Doing

• Analyse insurance data, systems, and processes to extract and interpret requirements. 
• Gather, document, and validate functional and technical requirements from the insurance team. 
• Provide clear, structured input to the data engineer, enabling the development of accurate data pipelines and reporting solutions. 
• Collaborate closely with stakeholders across insurance, data, product, and compliance functions 
• Support the delivery of end-to-end solutions, ensuring alignment with governance, data quality, and regulatory expectations. 
• Contribute to system testing, user acceptance testing (UAT), and solution validation. 
• Assist in resolving data-related issues by identifying root causes and recommending improvements. 

What We Are Looking For

• We’re seeking a systems thinker with a strong analytical mindset and excellent stakeholder engagement skills. The successful candidate should be confident working in a data-rich environment and understand the complexities of insurance processes and data structures. 

Preferred qualifications and experience include: 

• 3–5 years of experience in a Systems Analyst role. 
• Prior experience working in or supporting the insurance industry (essential). 
• Ability to write and interpret SQL queries independently. 
• Strong understanding of systems analysis methodologies and business process modelling. 
• Familiarity with data environments, system integration, and data validation practices. 
• Experience in cross-functional collaboration with technical and business teams. 
• Exposure to cloud-based solutions and tools such as JIRA, Confluence, or similar platforms is advantageous. 
• Excellent verbal and written communication skills, with a detail-oriented and structured approach to problem-solving.