Provide external and internal support on systems and software queries
Maintain system components and ensure reliable deployment of new features
Taking ownership of software issues, and working with our Development Teams to resolve more advanced issues when necessary
Documenting, troubleshooting and problem resolution steps independently
Responsible for collaborating with a variety of individuals and teams at all levels within the organization
Perform advanced root cause analysis on bugs and databases
Configure and maintain in house schedules and scripting
Automate and implement processes
Provide value to the business by providing appropriate input regarding ‘best use’ of technology;
Ensure delivery of application solutions meets the needs of the business, ensuring the agility and flexibility of solutions to cater for future business demands;
Effectively manage the design (technical specs), building, manageability, and sustainability of ‘in-house’ applications (SDLC, change control, capacity and performance planning, etc.);
Effectively manage the integration, manageability, and sustainability of hosted or procured system applications
Apply governance and compliance principles
Work with colleagues as a ‘technical thinking partner’/ peer mentor.
Create scalable and long-term solutions on our system to satisfy business requirements.
Work with multiple departments to understand requirements and implement solutions.
Debug processes over multiple applications and platforms.
Qualifications
3 year IT related Diploma/Degree
Experience
5+ years experience with Microsoft Communication Foundation (MCF)
5+ years experience with .NET (C#)
5+ years’ experience with TSQL (stored procedures etc.)
Experience with Web Services/API Integrations
Experience with SSIS advantageous
Experience in the following languages: ASP.net advantageous
Experience in SSRS advantageous
Experience with MS SharePoint advantageous
Experience in using Agile Methodology will be beneficial.
Experience with Source Code management (MS Team Foundation Server)
Knowledge and Skills
Exposure to System Architecture & Technical Design
Experience in working with complex teams/environment, i.e. multi-tier solutions (in-house and external partners)
Working knowledge of the financial services industry with experience in a retail sector as an advantage
Knowledge of Cloud technologies – AWS, Azure Desirable
Gmail
Yahoomail