Systems Specialist / Inventory Manager at Lesaka Technologies

Job Description

• The Systems Specialist / Inventory Manager is responsible for supporting and managing warehouse systems, inventory control processes, and operational reporting to ensure accurate stock management, effective demand planning, and efficient distribution.
• This role sits at a junior to middle management level and combines hands-on operational involvement with systems oversight, data analysis, and team support. The purpose of the role is to ensure inventory accuracy, improve warehouse processes, and support informed decision-making across the supply chain.

Key Responsibilities

Inventory & Warehouse Management

• Maintain accurate inventory records and support optimal stock levels across the warehouse.
• Oversee the issuing and distribution of stock to the national sales team, ensuring proper allocation and documentation.
• Support day-to-day warehouse operations and ensure processes are consistently followed.
• Assist in identifying and resolving stock variances, shortages, and process inefficiencies.

Systems & Process Management

• Support the maintenance and improvement of warehouse and inventory systems.
• Ensure accurate and consistent data capturing across all inventory platforms.
• Assist in reviewing and improving warehouse processes and workflows.
• Act as a first-line support contact for system-related warehouse issues.

Demand Planning & Forecasting Support

• Assist in monitoring demand planning inputs to support accurate forecasting.
• Analyse basic historical and current data to identify trends and risks.
• Collaborate with internal stakeholders to support planning adjustments where required.

Team Support & Coordination

• Supervise and support a small team of warehouse administrators.
• Allocate daily tasks and monitor progress to ensure operational deadlines are met.
• Provide on-the-job guidance, training, and support to team members.
• Assist management in ensuring team performance and workflow efficiency.

Financial & Stock Reconciliations

• Support Finance with stock reconciliations, including boot stock and other inventory checks.
• Assist in audit preparation by ensuring accurate inventory data and documentation.
• Investigate and report on basic variances between system and physical stock.

Data Analysis & Reporting

• Compile and assist in analysing inventory and operational data.
• Prepare regular reports for management and relevant stakeholders.
• Highlight basic trends, risks, and opportunities identified through data.
• Respond to ad hoc reporting and data requests when required.

General Responsibilities

• Ensure compliance with company policies, procedures, and controls.
• Contribute to continuous improvement initiatives within warehouse operations.
• Support cross-functional teams where inventory or systems input is required.

Key Skills & Competencies

• Strong attention to detail and accuracy
• Good analytical and problem-solving skills
• Understanding of warehouse and inventory processes
• Basic systems and data interpretation ability
• Strong communication and teamwork skills
• Good organisation and ability to manage priorities

Requirements

Minimum Education

• Matric (Grade 12) is essential
• Diploma or Certificate in Supply Chain Management, Logistics, Business Administration, or a related field (preferred)
• Relevant systems or inventory management training advantageous