Current Roles at Lesaka Technologies

ROLE PURPOSE

• The Senior Manager: Content Procurement and Pricing is responsible for leading and overseeing the consolidated procurement function for all prepaid content categories across the organisation.
• This includes airtime, data, bill payments, prepaid electricity, and vouchers (gaming and lottery). The role sits at the intersection of commercial strategy and operational execution, ensuring that all content procured meets defined financial thresholds, contributes positively to gross profit, and is managed throughout its full lifecycle from supplier negotiation through to stock and treasury management.
• The role is also responsible for developing and maintaining the organisation's pricing models, monitoring the impact of content on overall gross profit margin, and advising senior leadership on pricing strategy across all content categories.

KEY RESPONSIBILITIES

• Lead the end-to-end consolidated procurement process for all content categories including airtime, mobile data, prepaid electricity, bill payment services, and gaming and lottery vouchers.
• Receive and assess content leads from category heads and sales teams, ensuring each opportunity passes the commercial intelligence assessment gate before procurement is initiated.
• Negotiate commercial terms with Mobile Network Operators (MNOs), content aggregators, resellers, and bill payment service providers to secure favourable rates and supply conditions.
• Oversee supplier onboarding, contracting, and relationship management across all content verticals.
• Work closely with the Pricing Manager to ensure all procured content meets GP% targets and does not erode the Weighted Average Cost of Capital (WACC).
• Manage and develop a team comprising Supplier Managers, Stock Controllers, and a Treasury / Float Manager.
• Implement and maintain procurement governance frameworks, approval workflows, and policy documentation.
• Provide regular reporting to the Head of Commercial Intelligence on procurement pipeline, supplier performance, stock levels, and financial exposure.
• Identify opportunities to consolidate supplier relationships across divisions and drive cost efficiencies through volume aggregation.
• Ensure compliance with all regulatory, legal, and internal audit requirements related to procurement activities.
• Develop, maintain, and continuously refine pricing models for each content category.
• Monitor the impact of existing content on the overall product margin and provide recommendations for repricing, renegotiation, or delisting.
• Work closely with the Manager: Commercial Performance and Business Intelligence to align pricing strategy with supplier negotiation outcomes.
• Partner with the Manager: Commercial Performance and Business Intelligence to ensure pricing decisions are underpinned by accurate transactional and financial data.
• Produce regular pricing performance reports for the Head of Commercial Intelligence and relevant category heads.
• Advise on the financial structuring of new supplier agreements, including volume-based incentive structures and margin protection clauses.
• Lead and develop a team of two Data/ Financial Analysts.
• Stay abreast of market pricing trends across MNOs, aggregators, electricity distributors, and voucher providers.

MINIMUM REQUIREMENTS

• Bachelor's degree in Supply Chain Management, Commerce, Finance, or a related field. A postgraduate qualification is advantageous.
• Minimum 7 years' experience in a procurement or supply chain role, with at least 3 years at a management level.
• Experience in the telecoms, fintech, or prepaid content industry is strongly preferred.
• Demonstrated track record of managing supplier relationships with MNOs, aggregators, or content resellers.
• Strong understanding of procurement financial metrics including GP%, WACC, and float management.
• Proficiency in procurement systems and ERP platforms.

CORE COMPETENCIES

• Strategic supplier negotiation and relationship management
• Commercial acumen with strong financial analysis capability
• Cross-functional stakeholder management
• Attention to detail and analytical rigour
• Team leadership and people development
• Process design and governance implementation
• Risk identification and mitigation

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Job Description

Key Performance Areas

• To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary products

Customer

• Takes accountability in customer engagement to identify customer’s needs.
• Use the systems to establish the authenticity of the customer and avoid dealing with and compromising information to unauthorized persons.
• Performs the regulatory checks for the customer, FICA, POPI and NCR
• Aid customers in account servicing and account origination.
• Handles client serving like issuing of card, answering to client queries
• Referring matters outside the operational mandate to the team leader

People

• Adheres to principles of teamwork
• Allows to be led by the senior

Finance

• Ensure that revenue is generated by meeting the agreed sales target
• Retain customers by providing client service and resolving complaints and queries timeously
• Prevent account closures and operational losses by following laid down procedures on compliance

Process, Risk, Regulatory & Compliance

• Comply with FAIS guidelines (Honesty and Integrity)
• Operates within the code of conduct
• Adhere to Treat Customer fairly, FICA, POPI and NCR guidelines
• Refers any matters outside the laid down scoring to the team leader
• Operate within the stipulated Levels and Limits
• Collate information regarding systems, clients and process to aid an improvement of the overall client experience

Responsibilities

• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct digital channels to maximize channel optimisation.
• Connect with our customers by living up to our brand promise of “HIGH FIVE” at all times. Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Make sure ACTIVATION is PRIORITY on onboarding
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to digital channels and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training.

Key performance measure

• Meet stipulated target
• Service compliments and complaints
• Adhere to Compliance requirements
• Operational losses and attrition

Qualifications

• Minimum Qualification: NQF 4 Qualification
• Preferred Qualification: Relevant NQF 5 qualification as prescribed by the Financial Services Board
• Regulatory Exam qualification
• An appropriate recognised business Diploma or Higher   Certificate at NQF level 6
• Microsoft office Computer Literate

Experience

• Experience: 1-2 years related experience
• FAIS – Yes

The successful applicant must:

• Leadership competencies - Manager of Self
• Meeting customers’ needs: I make every effort to understand and fulfil the needs of my internal and external customers.  The relationships I establish help customers to feel valued and appreciated and reflect good business practices.
• Handling upset customers: I handle upset customers by hearing them out, empathizing, apologizing, and taking personal responsibility for resolving their problems/issues
• Accepting development opportunities: I accept responsibility for my own development so that I can reach my full potential; and I jointly determine appropriate developmental activities with my manager; OR
• Inspiring others to develop I instil in others a curiosity for new knowledge, experiences, and challenges, and help team members to create development opportunities for the achievement of their full potential
• Anticipating changes: I anticipate changes in work tasks, situations, and the environment, and actively use new situations as opportunities to achieve results
• Considering impact: When attempting to improve my work outputs, I consider the people and systems that will be impacted by my actions
• Working interdependently: My best results are achieved when working with or through my team and, where applicable, several diverse teams across the Net1
• Valuing teams: I value the talents of others, demonstrate commitment to my team, share important or relevant information, and contribute to the achievement of our goals
• Having the confidence to achieve ambitious goals: I strive for the achievement of ambitious goals, as an individual and within teams. I ensure that my actions and decisions demonstrate a commercial mindset.
• Celebrating success: I celebrate success but guard against complacency, do not undermine or discredit others, or become arrogant.
• Building relationships: I actively build trusting and productive relationships with people at work, regardless of their cultural backgrounds, backgrounds, or viewpoints.
• Being true to myself: I always do what I say I will do, even when I am under pressure.
• Demonstrating integrity: I work in an open, transparent and respectful way and I uphold the rights and feelings of all those I work with, especially our customers.
• Understanding regulatory requirements: I demonstrate a full knowledge and understanding of all regulatory rules and principles relevant to my role. I adhere to both the letter and the spirit of applicable regulatory rules and principles. I comply with internal policies and procedures and escalate or whistle-blow potential risks and concerns when I identify them.

Closing Date 04 June 2026

go to method of application »

Job Description

Key Performance Areas

• To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary products

Customer

• Takes accountability in customer engagement to identify customer’s needs.
• Use the systems to establish the authenticity of the customer and avoid dealing with and compromising information to unauthorized persons.
• Performs the regulatory checks for the customer, FICA, POPI and NCR
• Aid customers in account servicing and account origination.
• Handles client serving like issuing of card, answering to client queries
• Referring matters outside the operational mandate to the team leader

People

• Adheres to principles of teamwork
• Allows to be led by the senior

Finance

• Ensure that revenue is generated by meeting the agreed sales target
• Retain customers by providing client service and resolving complaints and queries timeously
• Prevent account closures and operational losses by following laid down procedures on compliance

Process, Risk, Regulatory & Compliance

• Comply with FAIS guidelines (Honesty and Integrity)
• Operates within the code of conduct
• Adhere to Treat Customer fairly, FICA, POPI and NCR guidelines
• Refers any matters outside the laid down scoring to the team leader
• Operate within the stipulated Levels and Limits
• Collate information regarding systems, clients and process to aid an improvement of the overall client experience

Responsibilities

• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct digital channels to maximize channel optimisation.
• Connect with our customers by living up to our brand promise of “HIGH FIVE” at all times. Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Make sure ACTIVATION is PRIORITY on onboarding
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to digital channels and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training.

Key performance measure

• Meet stipulated target
• Service compliments and complaints
• Adhere to Compliance requirements
• Operational losses and attrition

Qualifications

• Minimum Qualification: NQF 4 Qualification
• Preferred Qualification: Relevant NQF 5 qualification as prescribed by the Financial Services Board
• Regulatory Exam qualification
• An appropriate recognised business Diploma or Higher   Certificate at NQF level 6
• Microsoft office Computer Literate

Experience

• Experience: 1-2 years related experience
• FAIS – Yes

The successful applicant must:

• Leadership competencies - Manager of Self
• Meeting customers’ needs: I make every effort to understand and fulfil the needs of my internal and external customers.  The relationships I establish help customers to feel valued and appreciated and reflect good business practices.
• Handling upset customers: I handle upset customers by hearing them out, empathizing, apologizing, and taking personal responsibility for resolving their problems/issues
• Accepting development opportunities: I accept responsibility for my own development so that I can reach my full potential; and I jointly determine appropriate developmental activities with my manager; OR
• Inspiring others to develop I instil in others a curiosity for new knowledge, experiences, and challenges, and help team members to create development opportunities for the achievement of their full potential
• Anticipating changes: I anticipate changes in work tasks, situations, and the environment, and actively use new situations as opportunities to achieve results
• Considering impact: When attempting to improve my work outputs, I consider the people and systems that will be impacted by my actions
• Working interdependently: My best results are achieved when working with or through my team and, where applicable, several diverse teams across the Net1
• Valuing teams: I value the talents of others, demonstrate commitment to my team, share important or relevant information, and contribute to the achievement of our goals
• Having the confidence to achieve ambitious goals: I strive for the achievement of ambitious goals, as an individual and within teams. I ensure that my actions and decisions demonstrate a commercial mindset.
• Celebrating success: I celebrate success but guard against complacency, do not undermine or discredit others, or become arrogant.
• Building relationships: I actively build trusting and productive relationships with people at work, regardless of their cultural backgrounds, backgrounds, or viewpoints.
• Being true to myself: I always do what I say I will do, even when I am under pressure.
• Demonstrating integrity: I work in an open, transparent and respectful way and I uphold the rights and feelings of all those I work with, especially our customers.
• Understanding regulatory requirements: I demonstrate a full knowledge and understanding of all regulatory rules and principles relevant to my role. I adhere to both the letter and the spirit of applicable regulatory rules and principles. I comply with internal policies and procedures and escalate or whistle-blow potential risks and concerns when I identify them.

Closing Date 04 June 2026

go to method of application »

Job Description

Key Performance Areas

• To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary products

Customer

• Takes accountability in customer engagement to identify customer’s needs.
• Use the systems to establish the authenticity of the customer and avoid dealing with and compromising information to unauthorized persons.
• Performs the regulatory checks for the customer, FICA, POPI and NCR
• Aid customers in account servicing and account origination.
• Handles client serving like issuing of card, answering to client queries
• Referring matters outside the operational mandate to the team leader

People

• Adheres to principles of teamwork
• Allows to be led by the senior

Finance

• Ensure that revenue is generated by meeting the agreed sales target
• Retain customers by providing client service and resolving complaints and queries timeously
• Prevent account closures and operational losses by following laid down procedures on compliance

Process, Risk, Regulatory & Compliance

• Comply with FAIS guidelines (Honesty and Integrity)
• Operates within the code of conduct
• Adhere to Treat Customer fairly, FICA, POPI and NCR guidelines
• Refers any matters outside the laid down scoring to the team leader
• Operate within the stipulated Levels and Limits
• Collate information regarding systems, clients and process to aid an improvement of the overall client experience

Responsibilities

• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct digital channels to maximize channel optimisation.
• Connect with our customers by living up to our brand promise of “HIGH FIVE” at all times. Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Make sure ACTIVATION is PRIORITY on onboarding
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to digital channels and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training.

Key performance measure

• Meet stipulated target
• Service compliments and complaints
• Adhere to Compliance requirements
• Operational losses and attrition

Qualifications

• Minimum Qualification: NQF 4 Qualification
• Preferred Qualification: Relevant NQF 5 qualification as prescribed by the Financial Services Board
• Regulatory Exam qualification
• An appropriate recognised business Diploma or Higher Certificate at NQF level 6
• Microsoft office Computer Literate

Experience

• Experience: 1-2 years related experience
• FAIS – Yes

The successful applicant must:

• Leadership competencies - Manager of Self
• Meeting customers’ needs: I make every effort to understand and fulfil the needs of my internal and external customers.  The relationships I establish help customers to feel valued and appreciated and reflect good business practices.
• Handling upset customers: I handle upset customers by hearing them out, empathizing, apologizing, and taking personal responsibility for resolving their problems/issues
• Accepting development opportunities: I accept responsibility for my own development so that I can reach my full potential; and I jointly determine appropriate developmental activities with my manager; OR
• Inspiring others to develop I instil in others a curiosity for new knowledge, experiences, and challenges, and help team members to create development opportunities for the achievement of their full potential
• Anticipating changes: I anticipate changes in work tasks, situations, and the environment, and actively use new situations as opportunities to achieve results
• Considering impact: When attempting to improve my work outputs, I consider the people and systems that will be impacted by my actions
• Working interdependently: My best results are achieved when working with or through my team and, where applicable, several diverse teams across the Net1
• Valuing teams: I value the talents of others, demonstrate commitment to my team, share important or relevant information, and contribute to the achievement of our goals
• Having the confidence to achieve ambitious goals: I strive for the achievement of ambitious goals, as an individual and within teams. I ensure that my actions and decisions demonstrate a commercial mindset.
• Celebrating success: I celebrate success but guard against complacency, do not undermine or discredit others, or become arrogant.
• Building relationships: I actively build trusting and productive relationships with people at work, regardless of their cultural backgrounds, backgrounds, or viewpoints.
• Being true to myself: I always do what I say I will do, even when I am under pressure.
• Demonstrating integrity: I work in an open, transparent and respectful way and I uphold the rights and feelings of all those I work with, especially our customers.
• Understanding regulatory requirements: I demonstrate a full knowledge and understanding of all regulatory rules and principles relevant to my role. I adhere to both the letter and the spirit of applicable regulatory rules and principles. I comply with internal policies and procedures and escalate or whistle-blow potential risks and concerns when I identify them.

Closing Date 04 June 2026

go to method of application »

Job Description

• The Systems Specialist / Inventory Manager is responsible for supporting and managing warehouse systems, inventory control processes, and operational reporting to ensure accurate stock management, effective demand planning, and efficient distribution.
• This role sits at a junior to middle management level and combines hands-on operational involvement with systems oversight, data analysis, and team support. The purpose of the role is to ensure inventory accuracy, improve warehouse processes, and support informed decision-making across the supply chain.

Key Responsibilities

Inventory & Warehouse Management

• Maintain accurate inventory records and support optimal stock levels across the warehouse.
• Oversee the issuing and distribution of stock to the national sales team, ensuring proper allocation and documentation.
• Support day-to-day warehouse operations and ensure processes are consistently followed.
• Assist in identifying and resolving stock variances, shortages, and process inefficiencies.

Systems & Process Management

• Support the maintenance and improvement of warehouse and inventory systems.
• Ensure accurate and consistent data capturing across all inventory platforms.
• Assist in reviewing and improving warehouse processes and workflows.
• Act as a first-line support contact for system-related warehouse issues.

Demand Planning & Forecasting Support

• Assist in monitoring demand planning inputs to support accurate forecasting.
• Analyse basic historical and current data to identify trends and risks.
• Collaborate with internal stakeholders to support planning adjustments where required.

Team Support & Coordination

• Supervise and support a small team of warehouse administrators.
• Allocate daily tasks and monitor progress to ensure operational deadlines are met.
• Provide on-the-job guidance, training, and support to team members.
• Assist management in ensuring team performance and workflow efficiency.

Financial & Stock Reconciliations

• Support Finance with stock reconciliations, including boot stock and other inventory checks.
• Assist in audit preparation by ensuring accurate inventory data and documentation.
• Investigate and report on basic variances between system and physical stock.

Data Analysis & Reporting

• Compile and assist in analysing inventory and operational data.
• Prepare regular reports for management and relevant stakeholders.
• Highlight basic trends, risks, and opportunities identified through data.
• Respond to ad hoc reporting and data requests when required.

General Responsibilities

• Ensure compliance with company policies, procedures, and controls.
• Contribute to continuous improvement initiatives within warehouse operations.
• Support cross-functional teams where inventory or systems input is required.

Key Skills & Competencies

• Strong attention to detail and accuracy
• Good analytical and problem-solving skills
• Understanding of warehouse and inventory processes
• Basic systems and data interpretation ability
• Strong communication and teamwork skills
• Good organisation and ability to manage priorities

Requirements

Minimum Education

• Matric (Grade 12) is essential
• Diploma or Certificate in Supply Chain Management, Logistics, Business Administration, or a related field (preferred)
• Relevant systems or inventory management training advantageous