Jobs at Vector Logistics

Job Purpose

• To control the processes of inbound, outbound and stock handling in order to maintain efficiency within the warehouse.

Key Responsibilities

Operational Warehouse Management

• Control operational deliverables, and expectations, and coordinate progress with direct line manager.
• Approve and oversee the execution of all relevant warehouse documentation and ensure compliance with all audit requirements including ISO.
• Ensure that all products are received and stored timeously and in accordance with Group policy.
• Provide direction to warehouse team on a daily basis including overseeing the assignment of individual responsibilities, tasks and technical functions.
• Maintain team focus on the business objectives in order to drive success.
• Identify and resolve issues and conflicts within and between various operational teams and team members within span of control.
• Conduct daily checks on all facilities, storage areas and equipment within area of responsibility, ensure compliance to all mechanical, electrical, safety and hazard standards and raise any areas of non-conformances for action.
• Check the temperature records of probe thermometers and compile a weekly report for submission to the Warehouse Manager.
• Ensure that the warehouse is locked and secure after hours.
• Monitor and ensure optimum stock rotation practices are applied across area of responsibility.
• Optimise the allocation of picking slots to meet sale patterns.
• Carry out daily SAP warehouse checks and action any reported defaults.
• Ensure compliance to relevant hygiene standards.
• Conduct regular safety checks and ensure maintenance is conducted on all lifting and other equipment.
• Ensure that there are sufficient levels of consumables including pallet wrap, paper, cartridges, etc. maintaining continuous operations within the warehouse.

Inbound Control

• Control the inbound process by receiving product in good condition.
• Capture stock on the SAP system to ensure that goods are controlled and easily identified.
• Allocate the product to the right bin in order to access with ease and convenience as and when required.
• Activate internal material movement, incorporating placing the order; picking the product and moving it to truck for dispatch.
• Check shelf life in order to ensure it has not expired using the FIFO (First In, First Out) system.
• Prepare for and initiate stock take preparation ensuring that the entire process is embarked on and completed within the specified time frame.

Stock Control

• Ensure stock is in the right location by completing cyclic counts on a daily basis.
• Ensure staff are doing proper stock rotation where it does not go to the pick face but to the back-up location.
• Control production and expiry dates on every inbound and outbound.
• Control damages on inbound/outbound and track trends.
• Identify root cause and take the necessary actions such as issuing verbal warnings.
• Conduct monthly stock takes.
• Ensure frozen stock is kept in a frozen and/or chilled state.

Customer Liaison

• Resolve issues regarding damaged stock or shortage thereof.
• Reconcile invoice details with requirements.
• Report any incident that may have occurred involving drivers that in turn impacts on customers.
• Schedule customer deliveries according to the time window process.
• Verify orders and liaise with customers on the point of receiving by making use of the SAP System.

Warhouse Maintenance

• Ensure the warehouse is kept clean by inspecting the various areas.
• Liaise with the cleaning manager and supervisor on site who in turn must liaise with the external cleaning company.
• Arrange for damaged goods to be left in the designated area of the warehouse within category of repack; repair or dump.
• Check that lighting is adequate, doors open and close easily amongst other specifics that impact productivity.
• Report areas/issues in need of attention to the respective Maintenance Manager.
• Ensure that all bin allocations are clear from any damaged pallets.
• Ensure all forklifts are in good working order.

Security Control

• Ensure that all stocks leaving the warehouse premises do so with proper documentation.
• Ensure all cameras are focused on risk areas such as entry and exit points and on areas that assist in the determination of the level of inactivity amongst casual staff, ensuring there is no overstaffing.
• Issue a stock count on key lines such as “ready to eat” products like polony and cheese on a daily basis.
• Instruct security to check staff when they leave for a tea or lunch break.
• Ensure that all trucks leaving the warehouse are sealed and documented.
• Verify the seals on warehouse doors every morning, after nightshift.

Standards/Compliance Adherence

• Verify the temperature for the entire warehouse by looking at the temperature worksheet.
• Ensure frozen stock is kept not below minus 18 and chilled not below -1.
• Check that staff understand and comply with the standards set by ISO 22 000 and HACCP.
• Ensure goods are delivered in the appropriate condition and that there is no damage or discrepancy.
• Certify that a new load always enters.

Outbound Control

• Control the functions of outbound, ensuring the correct products are dispatched promptly out to the customer.
• Ensure that all orders are leaving the warehouse correctly packed and damage free.
• Ensure that all invoicing is completed accurately and make necessary corrections where required.
• Facilitate the process of loading goods onto trucks and ensure they are sealed for transport to the customers.

Team Supervision

• Train staff on the Standard Operating Procedures that serve to guide their approach to work.
• Implement the Standard Operating Procedures through consistent application and communication.
• Ensure that staff understand the procedures and sign off the relevant documents.
• Conduct monthly meetings with staff in order to ascertain problems encountered and resolve associated issues.
• Manage staff performance in order to establish opportunities for development and harness strengths.
• Measure staff performance on a soft point system that includes punctuality and wearing the required uniforms, among others.
• Monitor staff using the hard point system that includes areas such as cash work; product shortages; handling of the track and accidents, among others.
• Report the consolidated performance and measurement analysis on staff notice boards.
• Deal with staff problems through one-on-one discussion striving to get to the root cause of problems.
• Manage casual staff by inducting them into the culture and clearly communicating rules to be followed.

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Relevant Logistics Diploma or Degree
• At least 3 years of experience in a warehouse environment
• Valid Code EB drivers' license
• Valid Forklift driver’s license

Skills and Competencies

• Verbal and written communication
• Interpersonal
• Logical thinking
• Problem solving

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Job Purpose

• To oversee the safe receipt, storage, retrieval, and timely dispatch of goods for PSD / CSD, thereby meeting customer service levels and reducing costs.

Key Responsibilities:
Strategy Execution

• Work closely with the warehouse manager and/or logistics manager and the transport management team to ensure the delivery of an integrated supply chain benefit and strategic target achievement.
• Drive the implementation of improvements in PSD / CSD warehouse operations to achieve significant gains in efficiency.
• Ensure the implementation of warehouse best operating practices and standardised procedures / practices throughout the warehouse
• Manage the system for keeping PSD / CSD stock control systems up to date and plan future capacity requirements based on forward planning.

Operations Management

• Control and monitor PSD / CSD inventory levels and replenishment processes.
• Maintain the physical condition of the warehouse(s) by planning and implementing new design layouts in conjunction with the Warehouse Manager / Logistics Manager; inspecting facilities and equipment; issuing work orders for repair and requisitions for replacement.
• Manage PSD / CSD operational requirements by deploying warehouse operational and administrative employees and following up on work results.
• Continuously consider cost reducing strategies over all activities of the warehouse.
• Manage the housekeeping of the warehouse(s) and surrounding area.
• Plan the arrangement of goods within the warehouse and ensure special requirements for certain stock, such as chilled goods or fragile products are met.
• Manage the system of picking, checking and loading to ensure productivity and compliance targets are met. Ensures that all tasks, activities and operations that are carried out on the day shift are coordinated with night duties and activities.
• Effectively and in a timely manner communicate with the Logistics Manager and Warehouse Manager regarding any issues, exceptions or problems occurring on the nightshift that warrant their attention.
• Ensure customer orders are filled and placed on trucks in the proper order as described in the loading procedures.
• Ensure that all orders leaving the warehouse are correctly packed and damage free.
• Manage the execution of the transport plan for PSD / CSD
• Oversee returns and the document process back into SAP.
• Perform regular system health checks regarding replenishments, transfers, returns not completed.

Warehouse Administration Management

• Oversee the warehouse administration, ensuring that all goods receipting and issuing documents are accurately and promptly processed.
• Monitor the warehouse billing status.
• Ensure computerised administration and automated storage and retrieval systems are accurately maintained.
• Analyse and provide the inventory report, IN/OUT status report, dead stock report, goods age report, consumption report, manpower status report to the Logistics Manager.
• Audit daily labour and billing reports.
• Warehouse Maintenance Management
• Oversee the planned and unplanned maintenance of warehouse equipment.
• Customers Service Level Management
• Resolve issues encountered around damaged or short stock.

Risk Management

• Ensure ISO compliance throughout the warehouse(s), including health and safety and food safety.
• Conduct daily health inspections and risk compliance inspections incorporating:
• forklift inspections
• lighting inspections
• reachtruck inspections
• facility inspections
• damaged stock.
• Participate in the risk committee and in HIRA workstudies.
• Ensure warehouse compliance with all national and provincial legislation and regulations, international SHERQ standards and with company policy.
• Ensure the safeguarding of warehouse operations and contents by establishing and monitoring security procedures and protocols.

Team Management

• Monitor team performance and provide regular performance feedback.
• Coach and support the team where necessary to achieve objectives.
• Lead the team towards meeting the strategy and targets through regular communication and utilisation of the full organisational talent management tool set.
• Address poor performance in individuals and teams in accordance with company policy and the relevant legislation.
• Conduct regular meetings and ensure that records are kept and shared across the team and that action plans agreed to within team meetings are delivered upon.

Key Relationships
Internal

• Transport team
• Broader planning team
• SHEQ and risk management
• Finance administration team

External

• Customers
• Transport contractors

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• National Diploma in Warehouse/Logistics Management or 4 - 6 years’ experience in a warehouse environment, 3 of which in a supervisory/team leader position
• Valid Code EB driver's license

Skills and Competencies

• System skills (SAP MM and BW, MS Office skills prerequisite)
• Verbal and written communication
• Computer literacy
• Interpersonal
• Logical thinking
• Analytical thinking
• Numeracy
• Organisational awareness