The Community Schemes Ombud Service (CSOS) is established in terms of the Community Scheme Ombud Service Act, 2011 [Act 9 of 2011) to regulate the conduct of parties within community schemes and to ensure their good governance. It came into operation on the 7th of October 2016. In order to deliver on its mandate, key amongst the priorities of the organizatio...
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Manage the quality assurance adjudication unit by ensuring that the unit conducts assessments into adjudication orders to determine if the quality of the orders meet the CSOS standard.
Ensure the quality assurance team provide commentary for consideration on relief ordered against relief sought.
Research on case law and/ legal prescripts referenced in the order and provide commentary.
Ensure compliance to the usage of correct template for all adjudication orders.
Participate in forums and tasks, overall research, and regional training to ensure service delivery.
Manage resources (i.e., budget/ finance, asset/ equipment, and staff) within the unit to ensure that they are utilized optimally.
Develop policies, work plans and oversee their compliance within CSOS
Requirements
Degree in law.
Previous experience in an alternative dispute resolution environment will be added advantage.
5 years’ experience in a legal compliance environment.
Developing and implementing specific goals and plans to prioritize, organize, and accomplish work through a proactive approach and maintain high legal service standards to ensure client and customer satisfaction.
Performing Administrative/Secretarial Activities.
Communicating with People Inside and Outside Organization
Oversee and develop reports Maintenance to ensure efficient record storage for reference and auditing purposes.
Co-ordinate the processing of invoices, orders and travel and accommodation arrangements in the Department and monitor/control the Departmental budget so that the expenditure is within the approved Budget.
Requirements
Paralegal Studies or Legal Secretarial Diploma
Minimum of 3 years post qualification experience in either in a law firm or the legal division of a large corporate.
Ability to work cooperatively and collaboratively with senior legal staff and as a member of a multi-disciplinary team.
Ability to equilibrate priorities and organize work effectively to meet deadlines.
Strong written and oral communication and analytical skills.
Pays attention to detail.
High level of accuracy and attention to details
Exhibiting sound practical judgment.
Strong interpersonal, diplomatic and negotiation skills
Excellent numeracy and computer literacy with a strong command of Spreadsheets.
Unquestionable moral and ethical integrity
Method of Application
Use the link(s) below to apply on company website.
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