Team Leader - Claims at Discovery Limited

Key Purpose

• To lead a team of building specialists who are responsible to achieve set targets, provide technical expertise on building claims for the process of claim payments within a set turnaround time.

Areas of responsibility may include but not limited to

• Full line management function within scope of role
• Reporting to MANCO on Ops dashboard and team stats
• Escalated query handling form various stakeholders
• Reporting to various stakeholders on team performance
• Performance coaching
• Goal setting per advisor
• Monthly 1:1’s and performance discussions

Education and Experience

• Matric
• 3 years’ minimum short term insurance claims building assessing experience
• 1 years’ minimum short term insurance team leader experience
• Degree (Advantageous)