Team Leader: IT Asset Management at Rand Water

Minimum Requirements

• Bachelor’s degree in computer science/BTech IT National diploma
• Experience with configuration management tools.
• Experience managing complex IT projects.
• 5 Years Relevant Experience
• Understanding of Service Management Processes
• Experience on discovery tools and integration with CMDB would be a definite asset.
• Experience or knowledge of Software Asset Management (SAM) tooling would be an asset.
• 3 years’ experience in software inventory and licensing management
• 3 years’ IT technical experience
• Strong analytical skills
• Experience in IT asset management including software inventory and licensing management.
• Experience in Service Desk functions.
• Accounting / auditing experience
• Project Management experience
• Data and information analysis experience
• IT technical experience and certification (A+ and N+)
• Experience with SAP Application (i.e., Creating requisitions)
• Driver’s license

Primary Duties

• Tracking and controlling all DTIM assets and configuration by creating and updating registers of assets, policies, contracts, renewal dates, maintenance schedules, databases/tools, procedures, standards, decommissioning plans, and release plans.
• Develop appropriate asset and configuration management policies and manage DTIM assets and configuration according to policies.
• Undertake projects in the service management portfolio.
• Management suppliers and report on their performance against SLA i.e., contract management
• Ensure that the staging area is effectively managed.
• Track all DTIM assets and configuration.

Knowledge

• Accounting / Auditing
• Project Management
• Data and information analysis
• IT technical
• Service Desk
• IT asset management cycle
• IT asset deployment strategy
• Contracts management

Skills

• Good Interpersonal skills
• Problem solving
• Customer service
• Communication skills (Verbal and Written)
• Decision making
• Report writing
• Team Leadership