Team Leader - SA Treaty at AON

• The role of a Team Leader entails spearheading the management of end-to-end administrative processes, ensuring seamless placement of reinsurance business while energizing a team committed to excellence. Your responsibilities will include producing, reviewing, and quality-checking renewal documentation with precision, coordinating vital transactional activities, and maintaining thorough compliance with regulatory standards.

What the day will look like

• Leading the production and review of reinsurance documentation, ensuring standardized processes are followed across all outputs.
• Ensuring compliance with regulatory and company standards, with a focus on embedding best practices throughout operational procedures.
• Supporting brokers in client engagements and market submissions, providing guidance to maintain consistency and quality in all interactions.
• Managing workflow and prioritizing tasks to meet deadlines, while driving operational efficiencies to optimize team performance.
• Facilitating communication between internal teams and external clients to promote seamless collaboration and information flow.
• Contributing to business development and process improvement initiatives, actively seeking opportunities to streamline operations and enhance service delivery.
• Delivering accurate client statistics on a quarterly basis, ensuring timely and precise reporting for all clients to support strategic decision-making.
• Implementing and overseeing training programs for the team to develop professional growth, ensure alignment with industry standards, and enhance overall team capabilities.

How this opportunity is different

• As Team Leader, you’ll have the unique opportunity to both guide and inspire the broker support team and personally manage a diverse portfolio of clients—guaranteeing exceptional service delivery and cultivating strong, lasting relationships.
• With a passion for fostering a culture of continuous improvement and innovation, you’ll help drive Aon’s strategic ambitions in the South African reinsurance market. This role offers the chance to make a real impact within a vibrant and committed team that sets industry standards for renewal success.

Skills and experience that will lead to success
Qualifications

• Grade 12 (matric).
• An appropriate NQF level 4 FAIS /short-term insurance qualification.
• Be FAIS compliant in commercial lines short-term insurance.
• Preferably a relevant bachelor’s degree in insurance and risk management.
• First level regulatory examination for representatives.

Knowledge

• Digital literacy with sophisticated experience in MS Word, Excel and Power Point.
• Strong attention to detail.

Skills and Attributes

• Well-developed interpersonal skills.
• Well-developed analytical skills.
• Articulate communicator.
• Well-developed communication skills (written and spoken).
• Proven ability to work with and in teams.
• Demonstrated capability to manage and deliver on rigorous timelines.

Experience

• Have a minimum of 5 years reinsurance experience and have previously managed a team.