Team Leader: SAP S4 at Capitec Bank

Purpose Statement

• Lead the SAP S4 Team and the SAP S4 1 st Line Support Team to ensure optimal team performance, that clarity of work is established and maintained and skilled to deliver on requirements
• Oversee the daily work of the SAP implementation team
• Coordinate and lead a team of SAP Systems Analysts, Business Analysts and Support Analysts to ensure quality and on-time configuration, development, solution analysis and solution support of SAP solutions as per specifications
• Coordinate and lead a team of SAP S4/HANA Support Analysts to ensure 1 st Line Support Process is adhered to and support requirements optimally fulfilled
• Providing SAP S4 Support insights from Support Request analysis, which can assist to improve on the SAP S4/ HANA solutions implemented
• Assist the Manager: Applications to plan and schedule SAP solution roadmap and improvement initiatives

 

Minimum
Experience

• 3-5 Years’ experience in managing a SAP technical team (SAP BASIS, Solution Manager, Netweaver etc.)
• SAP ECC and/or SAP S4/HANA
• Experience in managing the full SAP Systems Development Project Lifecycle (SDLC)
• 5 – 8 years’ experience in IT including experience in leading a SAP Technical Support team
• SAP ECC and/or SAP S4/HANA experience
• Experience in managing medium to large projects

 

Ideal

• SAP S4/HANA
• SAP Cloud Solutions (SCP, CPI, HEC)
• ITIL and/or COBIT
• SAP Customer Centre of Excellence (CCOE) principles
• SAP S4/HANA technical implementation and/or technical solution support experience in HANA Enterprise Cloud (HEC) and/or technical solution support experience

 

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational in Grade 12 National Certificate
• Bachelor's Degree in Information Technology
   

Qualifications (Ideal Or Preferred)

• Certification in Logistics or Finance
   

Knowledge
Minimum

• Experience in leading the full SAP Systems Development Project Lifecycle (SDLC) for the SAP team
• 5 – 8 years’ experience in IT including experience in implementing an ERP system
• Experience in leading an ERP function of 5+ staff members
• Advanced understanding of SAP ECC / S4/HANA, integration practices, system development and technical support
• Experience in managing small to medium projects
• Building and maintaining relationships across all levels of the organisation

Ideal

• SAP Customer Centre of Excellence (CCOE) principles
• International SAP exposure would be advantageous
• SAP S4/HANA implementation and/or solution support experience
• JIRA and Confluence
• ITIL Principles

• Understanding of Banking systems

 

Skills

• Communications Skills
• Facilitation Skills
• Presentation Skills
• Interpersonal & Relationship management Skills
• Project Management Skills (Methodolgy Specific)
• Attention to Detail
   

Competencies

• Achieving Personal Work Goals and Objectives
• Working with People
• Delivering Results and Meeting Customer Expectations
   

Additional Information

• Ability and willingness to work in an open plan environment
• Willingness to work or be available overtime and / or weekends if required
• Clear criminal and credit record