Tech Officer: Quality at Telkom

CORE DESCRIPTION

• To perform quality and safety inspections and audits on tools, equipment materials, work methods and procedures in the ANO, ANM and Network
• Build Operations environments to ensure that quality and safety standards are adhered to.

CORE COMPETENCIES
FUNCTIONAL KNOWLEDGE

• Test Equipment; Report Format Specifications; Telkom Policies; Customer Needs; Telkom Procedures; Business Plan; Work Instructions; Quality
• Management; Performance Analysis

FUNCTIONAL SKILLS

• Interpersonal; Conflict Management; Analytical; Communicating; Organizing Techniques; Writing; Computer Applications; Computer Literacy

ATTITUDES/ LEADERSHIP COMPETENCIES

• Open Mindedness; Quality Awareness; Confident; Responsible; Proactive

MINIMUM PERSON REQUIREMENTS
REQUIRED CERTIFICATION/PROFESSIONAL REGISTRATION

• None

QUALIFICATIONS

• Relevant 3 year diploma/ certificate (NQF level 6) or modular training

EXPERIENCE

• 2 Years experience in Faults/ Fitting/ Construction/ Cable maintenance environment or 1 year quality experience

SPECIAL REQUIREMENTS

• Valid driver's license.
• Prepared to travel and stay out over night.
• Not afraid of heights and confined spaces.

OUTPUT 1

• Inspected Equipments/ Projects/ Products/ Service

SUB-OUTPUTS

• Register request for inspection
• Plan inspection programme
• Do inspection of equipments/projects
• Compile inspection / progress report
• Distribute inspection report
• Follow up on report
• Update local records
• Liaise with other stakeholders throughout the process

RANGE

• Telecommunication / E / P / P / Service
• BVS Systems
• Exclusive Projects
• Materials
• MDF
• Overhead & Underground Cable Network
• Radio Transmission Systems
• Telephone Equipment
• Tools And Equipment
• Workmanship
• ANO, ANM And Network Build

OUTPUT 2

• Conducted Audits

SUB-OUTPUTS

• Gather information
• Plan audit programme
• Liaise with stakeholders
• Carry out audit
• Provide feedback
• Compile audit progress / report
• Submit report
• Follow up on audit
• Update local records / admin

RANGE

• Internal quality, management system audits
• ANO, ANM And Network Build
• Procedures
• Safety Management
• Work Methods, Tools, Vehicles
• Overhead & Underground Cable Network
• Yards
• Internal operations audits
• Self assessment audits

OUTPUT 3

• Provided Support

SUB-OUTPUTS

• Conduct special investigation
• Liaise with stakeholders
• Localize problem
• Formulate possible solutions
• Assist with implementation of quality systems
• Compile and distribute report
• Follow up on support

RANGE

• Procedures
• Quality systems
• Internal/ External Customers
• Safety Management
• Physical Design

OUTPUT 4

• Compiled Reports

SUB-OUTPUTS

• Receive request / initiate
• Follow up
• Collect information
• Process information
• Generate report
• Validate report
• Distribute to relevant role players

RANGE

• Technical
• Audit
• Statistical
• Progress
• Recommendations

Qualifications    

• Relevant 3 year diploma/ certificate (NQF level 6) or modular training

Experience    

• Years experience in Faults/ Fitting/ Construction/ Cable maintenance environment or 1 year quality experience

Special Requirements    

• Valid driver's license.
• Prepared to travel and stay out over night.
• Not afraid of heights and confined spaces

Closing Date    
2023/06/07