Current Opportunities at Telkom

CORE DESCRIPTION

• To perform quality and safety inspections and audits on tools, equipment materials, work methods and procedures in the ANO, ANM and Network
• Build Operations environments to ensure that quality and safety standards are adhered to.

CORE COMPETENCIES
FUNCTIONAL KNOWLEDGE

• Test Equipment; Report Format Specifications; Telkom Policies; Customer Needs; Telkom Procedures; Business Plan; Work Instructions; Quality
• Management; Performance Analysis

FUNCTIONAL SKILLS

• Interpersonal; Conflict Management; Analytical; Communicating; Organizing Techniques; Writing; Computer Applications; Computer Literacy

ATTITUDES/ LEADERSHIP COMPETENCIES

• Open Mindedness; Quality Awareness; Confident; Responsible; Proactive

MINIMUM PERSON REQUIREMENTS
REQUIRED CERTIFICATION/PROFESSIONAL REGISTRATION

• None

QUALIFICATIONS

• Relevant 3 year diploma/ certificate (NQF level 6) or modular training

EXPERIENCE

• 2 Years experience in Faults/ Fitting/ Construction/ Cable maintenance environment or 1 year quality experience

SPECIAL REQUIREMENTS

• Valid driver's license.
• Prepared to travel and stay out over night.
• Not afraid of heights and confined spaces.

OUTPUT 1

• Inspected Equipments/ Projects/ Products/ Service

SUB-OUTPUTS

• Register request for inspection
• Plan inspection programme
• Do inspection of equipments/projects
• Compile inspection / progress report
• Distribute inspection report
• Follow up on report
• Update local records
• Liaise with other stakeholders throughout the process

RANGE

• Telecommunication / E / P / P / Service
• BVS Systems
• Exclusive Projects
• Materials
• MDF
• Overhead & Underground Cable Network
• Radio Transmission Systems
• Telephone Equipment
• Tools And Equipment
• Workmanship
• ANO, ANM And Network Build

OUTPUT 2

• Conducted Audits

SUB-OUTPUTS

• Gather information
• Plan audit programme
• Liaise with stakeholders
• Carry out audit
• Provide feedback
• Compile audit progress / report
• Submit report
• Follow up on audit
• Update local records / admin

RANGE

• Internal quality, management system audits
• ANO, ANM And Network Build
• Procedures
• Safety Management
• Work Methods, Tools, Vehicles
• Overhead & Underground Cable Network
• Yards
• Internal operations audits
• Self assessment audits

OUTPUT 3

• Provided Support

SUB-OUTPUTS

• Conduct special investigation
• Liaise with stakeholders
• Localize problem
• Formulate possible solutions
• Assist with implementation of quality systems
• Compile and distribute report
• Follow up on support

RANGE

• Procedures
• Quality systems
• Internal/ External Customers
• Safety Management
• Physical Design

OUTPUT 4

• Compiled Reports

SUB-OUTPUTS

• Receive request / initiate
• Follow up
• Collect information
• Process information
• Generate report
• Validate report
• Distribute to relevant role players

RANGE

• Technical
• Audit
• Statistical
• Progress
• Recommendations

Qualifications    

• Relevant 3 year diploma/ certificate (NQF level 6) or modular training

Experience    

• Years experience in Faults/ Fitting/ Construction/ Cable maintenance environment or 1 year quality experience

Special Requirements    

• Valid driver's license.
• Prepared to travel and stay out over night.
• Not afraid of heights and confined spaces

Closing Date    
2023/06/07

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Core Description    

• Deliver business intelligence and reporting solutions using advanced analytics for the operational, commercial, and financial areas. Developing mitigating solutions that will assist divisions to improve efficiency and performance.

Competencies    
FUNCTIONAL KNOWLEDGE:

• Business information management systems; Project Management; Database Management; Reporting; Hardware; Software; Telkom IT systems, Statistical Analysis, Data Analytics

FUNCTIONAL SKILLS:

• System Thinking; Networking; Conceptual Ability; Communicating (Verbal & Written); Planning, Organising & Executing; Analytical; Problem solving, Analysis and Synthesis from multiple datasets; Project Management; Report Writing. Problem Solving; Scripting and programming.

COMPETENCIES
THOUGHT LEADERSHIP:

• Developing strategies/ Providing insights; Generating ideas; Exploring possibilities; Examining information; Adopting practical approaches.  

MARKET LEADERSHIP:

• Developing expertise; Challenging ideas; Interacting with people; Managing tasks.

 BUSINESS LEADERSHIP:

• Pursuing goals; Upholding standards; Managing tasks; Seizing opportunities.

PEOPLE LEADERSHIP:

• Making decisions; Empowering individuals; Challenging ideas; Interacting with people.  

PERSONAL LEADERSHIP:

• Emotional Intelligence; Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals;
• Team working; Values Aligned with Openserve Values

Job Responsibilities    

• To view the full responsibilities, please click on the enclosed Job Description attachment.

Required Certification    

• None

Qualifications    

• Relevant 3-year degree/ diploma (at least NQF level 6)

Experience    

• 5 Years relevant experience

Special Requirements    

• Driver's License
• Willing to work long hours

Closing Date    
2023/06/11

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Core Description    

• The management and co-ordination of multi-disciplinary projects, as well as projects which require special co-ordination, varying from short to long term

Competencies    
Functional Knowledge

• Telkom Services; Project Management; Products; Financial Management

Functional Skills

• Information Management; Stress Handling Techniques; Communicating; Problem Solving

Attitudes/ Leadership Competencies

• Dedicated; Punctual; Assertive; Team Playe

Job Responsibilities    

• Managed Implementation
• Completed Project
• Compiled Project Plan
• Defined Project 
• Completed Tender Process
• Defined Project Fundamentals
• Managed Performance 

Required Certification    

• None 

Qualifications    

• Grade 12 with relevant modular training (NQF level 4) and 6 years relevant experience in the project management environment OR
• Relevant 2/3 year project management degree/ diploma (NQF level 5/6) and 3 years relevant experience in the project management environment

Experience    

• Grade 12 with relevant modular training (NQF level 4) and 6 years relevant experience in the project management environment OR
• Relevant 2/3 year project management degree/ diploma (NQF level 5/6) and 3 years relevant experience in the project management environment

Special Requirements    

• Valid driver's license
• The following will be an advantage:
• PC literacy (MS office)
• Servact
• P.S.T.
• SAP
• Software systems
• BPM

Closing Date    
2023/06/05

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Core Description 

• To perform installations and recoveries as well as repairs and maintenance of the entire range of customer premises equipment on the Openserve network to create a positive customer experience.

Key Deliverables / Primary Functions

• To perform installations and recoveries as well as repairs and maintenance of the entire range of customer premises equipment on the Openserve network to create a positive customer experience.

Core Functional Knowledge/ Skills

• Single Line/ Broadband/ Mobile Technologies; Business Voice and Non-Voice products; Installation/ Maintenance/ repair procedures; Network infrastructure; Policies and Procedures; SHE Standards
• Technical equipment handling; Cable network; Communicating;
• Planning; Organising; Computer Literacy; Technical problem solving

Competencies (Behaviour)

• Customer orientated; Analytical; Problem solving; Initiative;
• Teamwork; Quality awareness

Minimum Person Requirements
Qualifications 

• Registration
• Grade 10 (Int)/ Grade 12 (Ext) and relevant modulartraining (NQF level 4)

Experience 

• 12 Months relevant experience in Network Field Operations

Certification/ Professional

• None

Special Requirements 

• Valid driver's license.
• Prepared to work in all weather conditions.
• Prepared to work in confined spaces and at heights.
• Not colour blind.
• Able to work in all areas.
• Able to travel and stay out.
• Able to work outside normal working hours.

OUTPUT 1

• Installed/ Recovered Equipment

SUB-OUTPUTS

• Receive installation/ recovery details
• Analyse and plan request for installation/ recovery
• Liaise with key role players
• Obtain material/ tools as required
• Install/ Recover equipment
• Perform functionality test/programming
• Obtain installation clearance
• Conclude process steps on CLICK

RANGE

• Business Voice and Non-Voice Systems
• Single Line products and accessories
• Modems
• TM (Telkom Mobile)
• Onsite/remote programming
• Payphone equipment
• Indoor/Outdoor Cabling (Copper and Optic fibre)
• Internal Use
• LAN
• Cable Distribution Points
• Value added products
• Field trails/ Ad hoc projects
• Quality
• Inspections/ surveys

OUTPUT 2

• Repaired/ Maintained Equipment

SUB-OUTPUTS

• Receive repair/ maintenance details
• Analyse and plan request for repairs/ maintenance
• Liaise with key role players
• Obtain material/tools as required
• Repair/ Maintain equipment
• Perform functional test/ programming
• Obtain repairs/ maintenance clearance
• Conclude process steps on CLICK

RANGE

• Business Voice and Non-Voice Systems
• Single Line products and accessories
• Modems
• TM (Telkom Mobile)
• Onsite/remote programming
• Payphone equipment
• Indoor/ Outdoor Cabling (Copper and Optic fibre)
• LAN
• Cable Distribution Points
• Value added products
• Field trails/ Ad hoc projects
• Quality
• Inspections/ surveys

OUTPUT 3

• Established and Maintained Customer Relations/ Liaison/ Consulting

SUB-OUTPUTS

• Liaise with customer/ other key role players
• Establish professional relationships
• Advise customer on progress of job
• Conclude process steps on CLICK
• Ensure positive customer experience*

RANGE

• Customers
• Technical specialists
• Support offices
• Vendors
• Service providers
• Openserve sections
• *As per customer on site behaviour/ NPS guidelines

OUTPUT 4

• Performed compliances

Internal Use
SUB-OUTPUTS

• Receive request for compliances
• Complete compliances

RANGE

• CLICK
• Quality/Photo Quality
• Vehicles
• SHE
• ESS
• Leave
• BCOE
• Tool kit
• Equipment
• Stock

OUTPUT 5

• Processed/ Provided Documentation

SUB-OUTPUTS

• Obtain documentation
• Update/ verify record
• Complete and/or submit documentation

RANGE

• Reports
• Inspection Forms
• Damage/ Accident Reports
• TBI Reports /IE195
• Loss Control Forms
• Key Control/ IE219
• Commissioning/ Decommissioning Reports
• Webforce/ Unibase
• Power Records
• Inspections/ surveys

OUTPUT 6

• Co-ordinated and maintained resources

SUB-OUTPUTS

• Determine resource requirements
• Inspect resources
• Acquire/ Replace/ Service/ Maintain Resources

RANGE

• Vehicle
• Cell phone
• Toolkit
• Test Gear
• Stock
• CPE
• PPE

Closing Date    
2023/06/06

go to method of application »

Core Description    

• Responsible for the content strategy, implementation, digital production, design and development of social channels for consumer and/or business customers according to market requirements and customer expectations. 
• Also responsible for driving breakthrough social innovation, understand and manage social media platforms (paid and earned media), best practices within the portfolio, serve as an expert sounding-board on digital channel platforms, manage and engage with social communities, experience with social media data analytics and social service related matters. 
• The digital marketing portfolio will be required to ensure that all digital channels are effectively utilised to drive sales of all Telkom products and services and to ensure that the to ensure the brand, product and PR efforts are amplified where relevant.

Required Certification    
None

Qualifications    

• Relevant 3 year Degree/ Diploma (at least NQF level 6), preferably in Marketing, Communication, Commerce, IT or Science/ Arts

Experience    

• 5 years relevant experience, of which at least 2 years in digital product/ channel development or/and management

Special Requirements    

• Valid driver's license.
• Willingness to work long hours.
• Must have writing and communication skills (including African languages).
• Innovative and creative.
• Analytical and Data interpretation skills to identify trends and opportunities through meaningful data-led insights.
• Strategic thinker.

Closing Date    
2023/06/06