Fresh Jobs at Nando's

Minimum Requirements    

• Relevant HR qualification (NQF 7)
• Degree in Industrial Psychology or equivalent (NQF level 7)
• Driver’s License
•  3- 5  years’ experience in the Employee engagement space

Knowledge

• Knowledge of Project Management techniques and methodologies (intermediate)
• Knowledge of Change Management processes (intermediate)
• Knowledge of various communication platforms such as WhatsApp
• Knowledge of Performance Management principles and methodologies (intermediate)
• Knowledge of engagement survey rollout and interpretation (intermediate) 

Duties and Responsibilities    

Nandoca Experience Communication

• Full ownership of the maintenance, management, delivery and enhancement (where applicable) of Nandoca Experience communication platforms and initiatives that have been agreed on as a business. 
• Research and review business requirements and trends on request,
• Create quarterly comms plans and align initiatives to both the People strategy as well as business requirements
• Manage communications relating to the relevant initiatives
• Manage the design, creation and distribution of any initiative-related collateral

Survey management

• Liaise with Regional Training Managers and Skills Trainers to plan deployment
• Create, manage and communicate the climate survey schedule with the business
• Liaise with providers to ensure technological requirements and equipment needs are met for seamless execution
• Manage tablet / relevant equipment set up and logistics for deployment
• Support the rollout of the survey, ensuring a smooth implementation and data collection process
• Monitor climate survey completion rates and implement corrective actions (if necessary) to ensure 80% participation
• Maintain and manage other survey-related initiatives that may arise such as the Internal Brand Health Survey 

WhatsApp line management

• Manage both corporate and franchisee WhatsApp lines
• Manage the communication calendar with departments
• Arrange with the service provider on daily sends
• Manage the daily sends and bill tracking
• Manage the data base update for franchisee with the BI team 

Nandoca Wellness programme management

• Full ownership of the maintenance, management, delivery and enhancement (where applicable) The Nandoca wellness calendar both in casa and at CK
• Maintain a relationship with our EAP and prepare monthly reports and feedback sessions
• Manage communications relating to the relevant initiatives
• Manage the design, creation and distribution of any initiative-related collateral
• Track budgets and required spend for approvals

Brand Induction

• Co-ordinate quarterly brand induction days
• Facilitate and manage the facilitation schedules
• Manage costs in line with budge
• Ensure content is updated and relevant 

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Minimum Requirements    

• Honours Degree in Psychology or Industrial Psychology
• Registered as a Psychometrist with the HPCSA 
• 2-3 Year’s relevant experience with psychometric assessments (which includes compiling competency profiles, designing assessment batteries, administering assessments, report writing, and feedback)

Advantageous

• CPP accreditation
• EQ-i accreditation
• Rolefit experience

Knowledge

• Knowledge of psychometric assessment material (Advanced)
• Knowledge of online-based assessments (Advanced)
• Knowledge of talent approaches/methodologies (Intermediate)
• Knowledge of basic recruitment processes (Intermediate)
• Integrated competency-based report writing skills (Advanced)
• Report interpretation skills (Advanced)
• Knowledge of the design and implementation of techniques and strategies to meet organisational assessments needs (Intermediate)
• Feedback skills (Advanced) 

Duties and Responsibilities    

Maintenance of Assessment principles and approach

• Assess and identify organisational assessment requirements
• Maintain and enhance the assessment approach to ensure it is meeting business needs
• Update and develop interview selection assessment processes, including interview guides, case studies and job specific assessments
• Update and maintain the competency and assessment matrix
• Review legislative changes and advise business on critical changes
• Format and implement report templates
• Set user rights for the use and storage of reports

Provision of Psychometric Services

• Prepare and administer psychological assessments in various formats
• Book psychometrics with candidates, coordinate and communicate appointment times and venues for the testing of individuals or subject groups
• Administer psychometric assessments for both internal and external candidates
• Maintain records of credits and purchases through the relevant internal assessments system
• Compile and distribute customised reports for both recruitment and development purposes
• Provide face-to-face feedback on request
• Maintain the confidentiality of test results and recommendations
• Maintain the security of testing materials and confidential reports

Talent Consulting

• Consult on talent initiatives
• Set up and maintain formalised development approaches and action plans
• Identify gaps and provide recommendations in the Talent management process
• Develop initiatives to support gaps and business needs
• Align talent development approaches to the current and future needs of the business
• Advise and consult on more effective talent identification methods

Supplier Management

• Identify new suppliers and provide proposals on partner selection
• Manage supplier SLAs
• Manage any updates in requirements such as reporting and data needs

Reporting and BI

• Facilitate the automation of psychometric reports
• Assess data and trends to provide insights
• Analyse retention statistics based on recommendations made
• Report on the number of assessments used and associated costs
• Continually assess offerings and processes, proposing better solutions or cost saving techniques where appropriate