Technical Consulting Trainee (EE) at Thales

Main Responsibilities
Technical Consultant

• Technical Support for TC
• Acquire knowledge on DIS/BPS internal tools and processes
• Deal with internal teams (CS, OE, NPI)
• Acquire a good understanding and technical knowledge of the customer card-related solutions.
• Understand DIS technical organization

Customer intimacy

• Become the main interface for technical topics between the customer and DIS/BPS.
• Understand the technical organization at the customer and advice DIS/BPS on how and where to promote the products and solutions.
• Differentiate between PPER and FPER projects and impacts on customer

Pre-Sales

• Proactively act to understand customer technical needs and identify potential card-based Solutions in relation with the DIS/BPS Product Roadmap.
• Write the preliminary requirements specification for dedicated customer project.
• Responsible for the technical answers and effort & cost quotes for technical tasks to RFI and RFQ.
• Lobby and create customer awareness for Gemalto products and services.

Project Management

• Customer follow-up on dedicated projects assigned by TC senior
• Under supervision of TC, involve other teams of DIS/BPS (ie. EMV Consulting team, Perso Teams) on the project definition and planning whenever needed to fulfill the customers’ requirements and coordinate with these teams during implementation (project phase).
• Leading and Coordinating Project given by TC:

Organize internal Project Meetings

• Manage, coordinate, motivate and inform all relevant parts of the organization
• Write a Project Management Plan if required and agreed during Kick-Off
• Ensure writing and validate the Project Test Plans and Test Results
• Be responsible for Bug Reporting and Correction
• Ensure consistent and on time the issuance of detailed Specifications
• Understand and manage the project risks and impacts
• Dispatch internal project Reporting
• Ensure Project follow-up
• Responsible for Escalation on major conflicts

Implementation

• Creation of technical Specifications, esp. detailed personalization Specifications for the Electrical and Graphical (Pre-)Personalization of Cards, as well as Data Processing Specifications and Electrical Profiles
• Creation of Validation Elements in the scope of the Projects (eg. Test cards)

REPORTING

• To the sub-regional TC Manager

QUALIFICATIONS
Education

• Master’s degree in computer science or engineering.

Skills

• English Fluent
• Good teaming
• Good oral and written communication and reporting skills
• Strong Technical Background in fields like: EMV, banking world, Smartcards, PKI

Experience

• Student or fresh-out.
• Project Management Experience

Personal abilities

• Customer and business oriented
• Good creative intelligence (design, conceptualization)
• Be tenacious in the approach to solve problems
• Organized, rigorous and autonomous