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Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.
Do you think Cloud Computing is fascinating? Are you passionate about driving customer success? Interested in learning new technologies? Do you thrive in a dynamic environment? Do you love discussing new technologies with your friends and family?
With Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into “the Cloud”. You will be surrounded by people that are passionate about cloud computing, and believe that world class support is critical to customer success.
As an AWS Support Associate, you will field customer e-mail and phone support contacts, interface with AWS Technical Support Reps, and represent Amazon and AWS as you interact directly with our customer community to resolve support issues.
You will work with exceptionally driven, customer-obsessed customer service associates and leadership.
In addition, your responsibilities will include, but will not be limited to, the following:
Please note that is is not a Virtual role , our workforce is currently working from home until further notice.
Basic Qualifications
Existing and dedicated 10MB Uncapped Fiber line (LTE lines and Wi-Fi connections are not eligible for this role) - proof of connectivity will be required.
Preferred Qualifications
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