Technical Facilities Manager at Secondments

Minimum Requirements

KEY COMPETENCIES

• Excellent communication and interpersonal skills on all levels. 
• Strong negotiations and Leasing skills.
• Dynamic and enthusiastic
• The ability to interact professionally with the client
• Competent time management skills
• Professional attitude and capability and personal initiative
• Be deadline driven
• Professional attitude and capability and personal initiative
• Innovative thinking and ability to follow process

QUALIFICATIONS AND EXPERIENCE

Qualifications

• Matric (Must)
• Ndip or degree in related field (added advantage)

Experience

• 1-2 years’ experience in a similar role
• Must have a strong electrical background
• Experience working with Low or High Voltage Maintenance preferred Skills 
• Strong Proficiency in relevant computer packages (MS Office) and software packages
• Excellent attention to detail and numerate accuracy

Duties and Responsibilities

KPA KPI

Facilities Management & Help Desk

• Pursuing job progress when calls and emails are logged on the C works program (Work order generation)
• Adhering tdeadlines set by management
• Adhering tcriterion of helpdesk procedures
• Reporting taccountable Senior Facilities manager of work tbe completed
• Follow ups and escalations of work orders daily.
• Following standards of the helpdesk procedures
• Guaranteeing supporting documents are attached tHelpdesk C-Works system
• Logging of complaints or other requests received from tenants for services tbe rendered.
• Logging and completing of job cards and closing of work orders.
• Interacting with suppliers, Facilities Managers, Building Managers and Contractors tensure all parties deliver on objectives and are up tdate with current issues/changes
• Updating management of recurring difficulties with service staff or contractors and providing a resolve tthe issues at hand
• Escalations of unresolved logged matters tcompany Management for assistance
• Rectify inquiries allocated by Management
• Project Management related duties such as supervising weekend work effected by contractors, supervising office division relocations tdifferent floors as per management mandate and construction of new offices
• Responsible for preparing overtime reports for the handymen whenever weekend work needs tbe scheduled and ensuring the client signs off for company Management tinvoice tClient
• Alert and available tattend tbuilding emergencies after hours such as water shortages or flooding, power failure, lift failure emergencies & fire sprinkler relocations only if the Senior Facility Manager is not available tattend tthese emergencies
• Understanding the E-proc Sage program tgenerate requisitions, purchase orders and receipt purchase orders for payment
• Ensuring that coding and allocation of invoices are accurate 
• Confirming that invoices are paid on time and in the most efficient manner
• Resolving supplier requests, problems and complaints related tthe relevant accounts
• Submitting remittances tsuppliers tconfirm that monies owed tsuppliers have been received
• Carrying out reconciliation of payments tsuppliers statement on a monthly basis
• Ability twork without supervision, assist with audit preparation and supplying support documentation as requested.
• Keeping all documents diligently filed, as per filing system and archive files annually.
• Assist the FM tmaintain the management of building services and statutes.
• Control source documentation and maintain the filing system.
• Administration and control of vender documentation.
• Ensure all assets comply and are maintained within the requirements of the Occupational Health and Safety Act, Local authority by laws and the SABS / SANS standards.

General

• Assist the FM to manage the reporting process of all incidents defined as "reportable" in terms of the Occupational Health and Safety Act.
• Manage service provider documentation as per the service provider procedure document.
• Complete risk inspection reports as per the OHS file per site.
• Perform vacation inspections.
• Manage and control all re-active purchase / work orders raised on the FSI system.
• Maintain all mechanical, electrical, structural and civil aspects of each asset within the official investment strategy of each asset.
• Comprehensive annual building inspections on all fully repairing and maintenance leases.
• Assist the FM to maintain and update the fixed contract schedule by the 15th of each month and forward to financial department.
• Outstanding purchase orders to be managed and followed-up daily.
• Liaison between internal & external clients in a professional and cuties manner.
• Assure an effective communication protocol is in place on both company and Client side with peers, subordinates, senior managers, vendors and customers. 
• Respond promptly and accurately to email and phone communications. 
• Create required reporting and meeting notes in the timeframe required.
• Actively participate in meetings sharing ideas and solutions as may be appropriate