Technical Manager: Applications at SITA SOC (Ltd)

Purpose of the job

• The manage, monitor, improve the operational activities of the ERP Internal business unit including the technical team, projects, processes, audits, reporting and financial management etc.

Key Responsibility Area

• Ensure that projects match business needs and requirements, furnish end-user requirements.
• Reviews requests for application changes, upgrades, and enhancements to ensure they meet the needs of the  business.
• Manage and provide guidance to the team on Applications services processes and procedures as to their use to ensure compliance with standards to maintain the quality of developed applications.
• Responsible for the delivery of new feature functionality, as well as the production support for in scope Applications and services.
• Serve as a communication point between Business and the customers for Applications projects and services responsible for and ensure that service level agreements and customer expectations are met.
• Develop and manage implementation of the modernisation plan for current legacy systems responsible for.
• Partners with product owners, architects, and other IT leaders and staff to deliver Applications projects and services that support business initiatives and meet the clients ‘s needs.
• Manage a team of software developers and provide leadership and direction for selecting solutions.

Qualifications and Experience

• Minimum: 3 – 4 Year National Diploma / Degree in Software Engineering/ Computer Science /Information Technology or relevant qualification equivalent to NQF Level 6.
• Certification: Vendor certification for applications will be an added advantage.
• Experience: Minimum of 8 years in the ICT field, including IT Governance, Planning, systems development, implementation and maintenance/enhancements of integrated solutions across multiple hardware and software platforms with leadership, management, operational responsibility in a large corporate/public sector organisation
• including: minimum 3 years’ experience in a supervision/management/leadership level role. Experience should include the following: Application Lifecycle Management, System Development Life Cycle, Governance processes.
• Experience with large to very large enterprise environments which include multiple site locations.
• Experience or Exposure in technical development or exposure.
• Experience in managing teams and presenting the business unit reports.
• Experience in preparing technical design, training, and deployment documentation.
• Understanding and Experience in Integrations or systems.
• Extensive experience in interacting with customers or stakeholders.
• Experience / Exposure in Project Management and its methodologies.
• Experience in Financial Management or Cost Centre.
• Experience in Audit and Risk Management.

Technical Competencies Description

• Application Solution/Systems Development, Maintenance & Implementation. In-depth knowledge of SDLC methodologies and best practices. Knowledge of Agile/Scrum project methodologies. In-depth technical knowledge of application software. Understanding of software development concepts and processes. Knowledge of  formal project management concepts and methodologies. Ability to manage multiple system development projects at once and facilitate project team activities. Knowledge and understanding of PFMA. Knowledge of Business Change, Business Change Management, Requirements Definition and Management.

Deadline:26th August,2026