Technical Representative at Safal Steel

Key responsibilities:

• Supervision
• Site inspections
• In-house measurements
• Technical expertise
• Technical training
• Submit Claims & warranty applications

Main Responsibilities:

• Contributing to the development of the technical strategy and plans which contribute to the overall business objectives.
• Managing and efficient supervision of the technical department
• Managing, maintaining and exceeding drawing register due dates
• Attending to technical sales enquiries
• Site visits, final inspections for Saflok guarantee occupational certificate inspections trouble shooting inspections
• Attending to in-house measurement requests
• Providing an effective technical service to the external marketing arm
• Managing & controlling the progress of drawing enquiries through to a successful generation of roofing layouts as required.
• Providing assistance to sales and production departments in respect of all technical areas
• Gathering and sharing of market intelligence with all stakeholders
• Communicating and assistance in resolving customer complaints
• Administering of technical training and advice to all stakeholders
• Attendance in and participation of stock takes, conference attendance and training sessions
• Any other duties and tasks as assigned by management from time to time

Qualifications required:

• Minimum academic qualification: Matric & Draughting certification
• Qualifications as an added advantage: Degree level qualification in relevant technical discipline
• Professional registration:
• IDEAL: SA COUNCIL OF ARCHITECTURAL PRACTITIONERS REGISTERED

Experience required:

• General work experience (years): 5 YEARS IN TECHNICAL FIELD OR RELATED AREA
• Specific to the position (level/discipline/years):
• Industry:

Key competencies and skills:

• Client liaison /interpersonal skills
• People management skills
• Strong admin skills
• Relationship building with other business units
• Service driven
• Industry knowledge
• Knowledge of relevant it systems & processes involved
• Technical knowledge