Technical Service Manager - Pretoria at Fourier Recruitment

Description
Technical Department: 

Manage Technical Department
Ensure high level of support to clients: Counter support, Telephonic support, Site support, Repairs
Testing and R&D
Solution Testing
Internal Systems Support
Manage operational availability of all internal systems
Internal systems: ICT, CCTV, AC, Alarms, Solar Backup Power Systems
Training Academy: 

Manage Training Academy
Maintain SAQA and SASSETA standards (if and when required)
Maintain PSIRA, CSD and Vendor registrations
Training of Installers and End-users
Training of Staff
Product Knowledge and Solutions: 

Product Specialist on all security products
Design of Security Solutions
Competent Sales Engineers
Minimum Requirements
B Degree or equivalent in electronic engineering or computer science
Certificate in business management and administration
10 to 15 years work experience as Tech Service Manager
Management experience of Technical Services
Management experience of Training Academy
Management experience of Internal Technical Systems
Security Product Knowledge
Design of Security Solutions

Description

Technical Department: 

• Manage Technical Department
• Ensure high level of support to clients: Counter support, Telephonic support, Site support, Repairs
• Testing and R&D
• Solution Testing
• Internal Systems Support
• Manage operational availability of all internal systems
• Internal systems: ICT, CCTV, AC, Alarms, Solar Backup Power Systems

Training Academy: 

• Manage Training Academy
• Maintain SAQA and SASSETA standards (if and when required)
• Maintain PSIRA, CSD and Vendor registrations
• Training of Installers and End-users
• Training of Staff

Product Knowledge and Solutions: 

• Product Specialist on all security products
• Design of Security Solutions
• Competent Sales Engineers

Minimum Requirements

• B Degree or equivalent in electronic engineering or computer science
• Certificate in business management and administration
• 10 to 15 years work experience as Tech Service Manager
• Management experience of Technical Services
• Management experience of Training Academy
• Management experience of Internal Technical Systems
• Security Product Knowledge
• Design of Security Solutions