Technical Service Manager at The Key Recruitment Group

• A leading specialist in supplying, maintaining, and repairing pumps and dispensers across retail forecourts, commercial outlets, and consumer fuel points is seeking a Technical Service Manager at their premises in Durban, KZN

For the position you would be required to have:

• National Diploma in Mechanical Engineering or equivalent
• Strong basic technical and engineering abilities.
• Proven troubleshooting abilities and engineering knowledge.
• Demonstrate leadership through effective interaction and communication with clients, peers and members of supervisory and management levels.
• Minimum of 5 years’ working experience managing a team of at least 10 technical resources
• Sound understanding of an array of tools and technical equipment.
• Microsoft Office competent

Skills Required (but not limited to these only)

• Strong experience in technical service and fuel station operations management
• Proven track record in performance management and operational efficiency improvement
• Skilled in conducting internal audits to ensure compliance with company policies, safety standards, and operational procedures
• Experienced in customer relationship management and maintaining high service delivery standards
• Proficient in analysing operational and performance data to identify trends, risks, and improvement opportunities
• Experienced in preparing professional operational, technical, and management reports
• Ability to coordinate maintenance activities and ensure minimal operational downtime
• Strong leadership and team management skills with experience supervising staff and contractors
• Knowledge of health, safety, and environmental compliance within fuel retail and technical environments
• Excellent problem-solving, communication, and decision-making abilities
• Proficient in Microsoft Office, reporting systems, and data analysis tools